Receptionist Position – Bidvest Terminals
Position Summary
Introduction
A position for Instrument Artisan has become available for a Receptionist at BTT Durban.
Job description
- Answer and redirect all incoming calls promptly in a friendly, polite and professional manner
- Ensure that the reception area is kept neat and tidy at all times
- Welcome all guests upon arrival and contact their respective hosts
- Co-ordinate scheduled deliveries of the messengers/courier providers as required
- Update internal telephone directories and short codes as and when necessary
- Relay messages to the respective employees if they are not available
- Coordinate the courier services for all documents to be couriered
- Always Maintain internal and external customer relations
- Co-ordinate bi-monthly communications meetings
- Always Promote a positive image of the company
- Apply efficient time management in the workplace
Minimum requirements
- Grade 12
- 2 years front office / administrative experience preferably within a client facing environment.
- Ability to plan organise, prioritise and multi-task
- Strong customer service focus
- Excellent problem-solving skills
- High levels of integrity and confidentiality
- Excellent communication skills (written and verbal)
- Proficient on MS Office – Word, Excel, Power Point.
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