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CALL CENTRE LEARNERSHIP – This advert is open for application by external applicants.



Equity Statement : Preference will be given to suitably qualified applicants who are members of the designated groups in line with the Employment Equity Plan i.e People with disability & African Females and Targets of the Organisation/Operating Division.


Applicants that are interested in applying for any of the advertised positions must apply by registering on the Careers section of the Transnet Internet. Please take care in completing all required details on the profile and then apply for the position.


Alternative Application Methods: (Completed Curriculum Vitae to be submitted)




The closing date is on 21 July 2022. It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement.


Note: If you have not been contacted within 30 days of the closing date of this advertisement please consider your application as unsuccessful.



Any questions regarding the application or recruitment process should be sent in wrrting to NTSIKELELO.DLEPU@TRANSNET.NET.


We urge all our employees, clients, members of the public and our suppliers to report any kind of fraud or corruption at Transnt. Call the hotline toll free number: 0800 003 056 or email:


Operating Division: TPT POD Corporate H/O

Position  Title: Learnership: Call Centre

Employee Group: Trainee

Department: People Mgmt

Location: Durban

Reporting To: Interaction Centre Manager

Grade Level: LRN

Reference Number: 2021594


Position Purpose:

The purpose of the Training Programme is to develop a pipeline for key roles within Transnet Port Terminals (TPT) through a structured 18-month training programme. The programme seeks to place Learners in specific areas within TPT according to their academic background, career aspirations and business requirements.


Position outputs:

Follow a structured training programme

  • Undergo performance reviews and assessments
  • Perform allduties as contained in his/her development programme,as well as which he/she may reasonably be required to perform by Transnet Port Terminals

Qualifications & Experience:

  • Grade 12 / Matric I NQF Level4 equivalent – incumbent to be based at TPT Head Office
  • Completed Certificate programme (logistics, operations management or related) will be an advantage


  • Time management
  • Interpersonal skills and relationship building
  • Conflict management and resolution
  • Effective writing skills
  • Self-motivated
  • Attention to detail
  • Service orientated
  • Can-do-attitude
  • Integrity
  • Ability to work under pressure
  • Computer literacy
  • Knowledge of Microsoft Packages
  • Ability to multi-task

      NB: Preference will be given to applicants within the eThekwini Municipality

      CLOSING DATE: 21 JULY 2022


      PLEASE NOTE: Transnet, its employees or representatives never ask for a fee from job seekers. Any such requests are fraudulent. Please report any suspicious activities in this regard to the Transnet anti-fraud line on 0800 003 056.


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