Call Centre Agent – Learnership x40 positions


Reference Number: HCH-2142


Here’s what you can expect to be doing in the role:

  • Obtain a Call Centre qualification over 12 months of your learnership program
  • All your training will be scheduled during the 12 months of your learnership program
  • Continuous feedback and coaching to set you up for success
  • Progressively working towards achieving sales objectives and revenue targets
  • Ensure that the agreed sales and revenue targets are achieved in line with business requirements
  • Meet operational and quality efficiencies
  • Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and quality
  • Provide an exceptional customer experience
  • Ensure a professional, polite, and efficient service is offered by acting as an ambassador

  • Matric/Grade 12 (Inclusive of Mathematics or Mathematics Literacy)
  • 0 -2 years working experiences
  • Clear criminal record
  • Computer Literacy advantageous


A little about who you are:

  • Effective communicator
  • Tenacity
  • Determined
  • Have problem solving ability
  • Self-Motivated
  • Eagerness and willingness to learn and grow
  • Good work ethic



  • Earn a monthly stipend
  • Obtain a Call Centre qualification
  • Creative agile work environment
  • Café and lounge area
  • Staff restaurant with a variety of healthy meal options


Documents Required

  • Updated CV
  • Certified copy of ID (not older than 3-months)
  • Certified Matric Certificate (not older than 3-months)

Work Level: Junior
Type: Contract
Salary: Market Related
Duration : 1 – 2 Years
EE Position : Yes
Location : Southern Suburbs (Cape)


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