Call Centre Agent Learnership x40 positions

Here’s what you can expect to be doing in the role:

• Obtain a Call Centre qualification over 12 months of your learnership program
• All your training will be scheduled during the 12 months of your learnership program
• Continuous feedback and coaching to set you up for success
• Progressively working towards achieving sales objectives and revenue targets
• Ensure that the agreed sales and revenue targets are achieved in line with business requirements
• Meet operational and quality efficiencies
• Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and quality
• Provide an exceptional customer experience
• Ensure a professional, polite, and efficient service is offered by acting as an ambassador

• Matric/Grade 12 (Inclusive of Mathematics or Mathematics Literacy)
• 0 -2 years working experiences
• Clear criminal record
• Computer Literacy advantageous

A little about who you are:

• Effective communicator
• Tenacity
• Determined
• Have problem solving ability
• Self-Motivated
• Eagerness and willingness to learn and grow
• Good work ethic

Benefits

• Earn a monthly stipend
• Obtain a Call Centre qualification
• Creative agile work environment
• Café and lounge area
• Staff restaurant with a variety of healthy meal options

Documents Required

• Updated CV
• Certified copy of ID (not older than 3-months)
• Certified Matric Certificate (not older than 3-months)