About us | About Us | Capitec Bank


Capitec Bank is Hiring Client Care Agents

Company: Capitec Bank Ltd

We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what this job is about and complete a short assessment, pleaseclick here!

2.  Once you have completed the above finalize your application by clicking apply below 



Purpose Statement

  • To provide administrative service and support to Capitec Bank’s clients; utilizing product knowledge to attend to enquiries and complaints relating to account information and card transactions.
  • To provide support to all clients making use of Capitec Bank’s Internet Banking and Mobile Banking services.




  • 1 – 2 years inbound contact centre
  • Customer service experience


Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational


Qualifications (Ideal or Preferred)

  • n/a




  • Call centre processes and procedures
  • Customer care and service protocol



  • Communications Skills
  • Problem solving skills
  • Telephonic / Call skills
  • Attention to Detail


Conditions of Employment

  • Clear criminal and credit record
  • Willing to work regular shifts or weekends or rotational standbys


Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.







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