MERCEDES-BENZ APPRENTICESHIPS

Apprentice L1

Details

Reference Number

MOT240829-11

Job Title

Apprentice L1

Branch/Department Mercedes-Benz

Job Type Classification Permanent

Location – Country South Africa

 

Job Description

Carry out fault diagnosis to aid and speed vehicle servicing.

Ensure diagnostic equipment is used in vehicle examinations.

Ensure DCSA procedures and policies are carried out during repairs & printouts kept.

Ensure faults are accurately diagnosed to customers’ satisfaction.

 

Discuss matter with Service Advisors as required and provide lucid explanations.

Co-Operate in vehicle care and safety whilst dealing with vehicles.

Ensure that comebacks are limited to minimum.

Attend to breakdown calls as and when required.

Ensure vehicles are returned to customer after service in neat, clean condition.

All parts to be signed for at parts department and used on relevant vehicle.

Unused parts to be returned to parts department.

Ensure diagnosis leads to most cost-effective and accurate remedy to fault or customer complaint.

Give advice or use techniques which ensure quality but safe time.

Provide a fault finding and systems diagnostic service on motor vehicles to aid and speed the work of mechanics.

Complete forms and documentation included in the company’s service routine.

 

Draft and prepare any reports required.

Make suggestions and give advice regarding any special promotional campaign and take part in campaign.

Ensure that overalls and work area is kept clean and tidy at all times.

Job Cards to be complete in full and handed to service advisor as soon as vehicle is repaired and repair clocking carried out correctly.

Attend training courses provided by Daimler and Cargo Motors.

Assist with other reasonable requested duties as and when required.

 

Position Overview

Mercedes-Benz The Glen currently holds vacancy for 3x Apprentice L1. Reporting to the Service Manager, the primary purpose of this position is to repair Passenger Cars & Vans according to dealer/distributor’s standards and specifications in the most productive way.

 

 

Specific Role Responsibilities

To provide a technical and diagnostic service within the service department.

To utilize modern diagnostic equipment to maximum in effecting vehicle service and to interpret findings.

To discuss service detail with customer as required.

To accomplish servicing of electric equipment as required.

 

Qualifications and Experience

Grade 12 – Maths and Physical Science

N2 –Engineering Science, Technical Drawing, Maths, Motor Trade Theory

Valid Drivers’ License

 

 Mercedes-Benz The Glen, a Division of Motus, is an Equal Opportunity Employer and preference will be given to Employment Equity candidates.

Applications should be accompanied by an up-to-date CV indicating achievements, knowledge, skills and qualifications.

 

Skills and Personal Attributes

Good Interpersonal & Communication Skills

Ability to operate under pressure and in a team environment

Attention to Details

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