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<td colspan="3">Reference No: 591308</p>
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<p>An opportunity has presented itself to appoint a suitably qualified candidate into the position of Laboratory Admin Clerk: Main Laboratory. This is a Permanent position based at KZN &#8211; Main Lab &#8211; Micro Department .</p>
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<td><span> Ensure correct information is obtained and recorded in terms of service<br />
objectives. </span></p>
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<td><span><span> Grade 12<br />
Bsc Degree Advantageous</span></span></p>
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<td><span> 0-1 Yrs Relevant Working Experience </span></td>
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<td><span> Computer literate<br />
Laboratory information systems<br />
Organisational policy procedures<br />
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<td><span>• Receive specimens and allocate bar code storage numbers on Laboratory Information Systems and resolve any related problems.<br />
• Administers sorting and distribution of samples according to set standard operating procedures to ensure the correct and prioritised channelling of specimens to various laboratories/ sites.<br />
• Handles and refers administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints.<br />
• Resolve outstanding specimens and test results in accordance with TAT’s.<br />
• Responsible to track progress of urgent sample delivery by couriers to ensure that specimens are received timeously by the designated laboratory.<br />
• Receive, assist and respond to all communication received via telephone, mox,tasks and email to ensure excellent customer service.<br />
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• Management of the receiving area, give out relevant information and direct clients to relevant departments while offering excellent customer service<br />
• Reports incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy.<br />
• Monitors stock levels and orders additional stock to ensure the availability of required materials at all times.<br />
• Complies with sound housekeeping and Health and Safety procedures and protocols in accordance with the relevant legislation.<br />
• Complies with all Quality Assurance requirements and protocols.<br />
• Represents the organisation by applying the principles of customer care in the medical pathology field and interacts professionally and ethically with medical professionals and staff.<br />
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<td><span>Ability to cope with nervous / distressed patients<br />
Ability to work in a pressured environment<br />
Ability to work as part of a team<br />
Attention To Detail<br />
Communication<br />
Confidentiality / Sensitivity<br />
Customer Orientation<br />
Empathy<br />
Flexibility<br />
Interpersonal skills<br />
Telephone etiquette<br />
Business numeracy</span></p>
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<td><span>Compensation is commensurate with qualification and experience level.</span></p>
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<td>Apply here: https://careers.lancet.co.za/vacancy-details.aspx?vacancyRef=591308</td>
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<td class="redText"><span> PLEASE NOTE</span></td>
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<td colspan="3"><span>&#8211; Closing date:</span> <span>2022/01/17</span></p>
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