Call Centre Agent Learnerships x40 posts – HomeChoice

<p><strong><img src&equals;"https&colon;&sol;&sol;debtfreedigi&period;co&period;za&sol;wp-content&sol;uploads&sol;2017&sol;09&sol;HomeChoice-logo&period;png" jsaction&equals;"load&colon;XAeZkd&semi;" jsname&equals;"HiaYvf" class&equals;"n3VNCb KAlRDb" alt&equals;"HomeChoice logo - Debtfree Magazine" data-noaft&equals;"1" &sol;><&sol;strong><&sol;p>&NewLine;<p><strong>Call Centre Agent &&num;8211&semi; Learnership &&num;8211&semi; HomeChoice<&sol;strong><&sol;p>&NewLine;<p>Job Ref &num;&colon; HCH-2142<br &sol;>&NewLine;Industry&colon; Telecommunications<br &sol;>&NewLine;Job Type&colon; Contract<br &sol;>&NewLine;Positions Available&colon; 40<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>HomeChoice is a leading omni-channel retailer&comma; delighting our customers with an innovative range of curated products on personalized terms&period; Our aim is to provide multiple&comma; convenient and easy retail shopping channels to guarantee that we meet all our customer expectations&period;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Job Description<&sol;strong><br &sol;>&NewLine;Here’s what you can expect to be doing in the role&colon;<&sol;p>&NewLine;<p>Obtain a Call Centre qualification over 12 months of your learnership program<&sol;p>&NewLine;<p>All your training will be scheduled during the 12 months of your learnership program<br &sol;>&NewLine;Continuous feedback and coaching to set you up for success<br &sol;>&NewLine;Progressively working towards achieving sales objectives and revenue targets<br &sol;>&NewLine;Ensure that the agreed sales and revenue targets are achieved in line with business requirements<br &sol;>&NewLine;Meet operational and quality efficiencies<br &sol;>&NewLine;Consistently reach performance targets and standards relating to productivity&comma; adherence&comma; turnaround time and quality<br &sol;>&NewLine;Provide an exceptional customer experience<br &sol;>&NewLine;Ensure a professional&comma; polite&comma; and efficient service is offered by acting as an ambassador<&sol;p>&NewLine;<p><strong>Job Requirements<&sol;strong><&sol;p>&NewLine;<p>Matric&sol;Grade 12 &lpar;Inclusive of Mathematics or Mathematics Literacy&rpar;<br &sol;>&NewLine;0 -2 years working experiences<br &sol;>&NewLine;Clear criminal record<br &sol;>&NewLine;Computer Literacy advantageous<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>A little about who you are&colon;<&sol;strong><&sol;p>&NewLine;<p>Effective communicator<br &sol;>&NewLine;Tenacity<br &sol;>&NewLine;Determined<br &sol;>&NewLine;Have problem solving ability<br &sol;>&NewLine;Self-Motivated<br &sol;>&NewLine;Eagerness and willingness to learn and grow<br &sol;>&NewLine;Good work ethic<&sol;p>&NewLine;<p><strong>Benefits<&sol;strong><&sol;p>&NewLine;<p>Earn a monthly stipend<br &sol;>&NewLine;Obtain a Call Centre qualification<br &sol;>&NewLine;Creative agile work environment<br &sol;>&NewLine;Café and lounge area<br &sol;>&NewLine;Staff restaurant with a variety of healthy meal options<&sol;p>&NewLine;<p>Documents Required<&sol;p>&NewLine;<p>Updated CV<br &sol;>&NewLine;Certified copy of ID &lpar;not older than 3-months&rpar;<br &sol;>&NewLine;Certified Matric Certificate &lpar;not older than 3-months&rpar;<&sol;p>&NewLine;<a class&equals;"maxbutton-1 maxbutton" href&equals;"https&colon;&sol;&sol;homechoice&period;mcidirecthire&period;com&sol;External&sol;Application&quest;Ref&equals;H9x6j3OUb92vzqc9pc5jI7AVY&sol;inGx1&plus;l5&plus;0qdYo1VKPC6XvS7q4&plus;qJHc77Gy&plus;jSB3iJo3KzXTH4UgIEYe&plus;Qig&equals;&equals;"><span class&equals;'mb-text'>CLICK HERE TO APPLY<&sol;span><&sol;a>&NewLine;