<p><span class="iframe-job-details-heading">Call Centre Agent &#8211; Learnership x40 positions<br />
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<div class="col-lg-12 col-md-12 col-sm-12 col-xs-12 spacing"><span class="jobdetails-labels iframe-jobdetails-label">Reference Number: </span><span class="jobdetails-description-text">HCH-2142</span></div>
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<div class="col-lg-12 col-md-12 col-sm-12 col-xs-12 spacing"><span class="jobdetails-labels iframe-jobdetails-label">Description</span></div>
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<p><b>Here’s what you can expect to be doing in the role:</b></p>
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<li>Obtain a Call Centre qualification over 12 months of your learnership program</li>
<li>All your training will be scheduled during the 12 months of your learnership program</li>
<li>Continuous feedback and coaching to set you up for success</li>
<li>Progressively working towards achieving sales objectives and revenue targets</li>
<li>Ensure that the agreed sales and revenue targets are achieved in line with business requirements</li>
<li>Meet operational and quality efficiencies</li>
<li>Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and quality</li>
<li>Provide an exceptional customer experience</li>
<li>Ensure a professional, polite, and efficient service is offered by acting as an ambassador</li>
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<div class="col-lg-12 col-md-12 col-sm-12 col-xs-12 spacing"><span class="jobdetails-labels iframe-jobdetails-label">Requirements</span></div>
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<li>Matric/Grade 12 (Inclusive of Mathematics or Mathematics Literacy)</li>
<li>0 -2 years working experiences</li>
<li>Clear criminal record</li>
<li>Computer Literacy advantageous</li>
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<p><b>A little about who you are:</b></p>
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<li>Effective communicator</li>
<li>Tenacity</li>
<li>Determined</li>
<li>Have problem solving ability</li>
<li>Self-Motivated</li>
<li>Eagerness and willingness to learn and grow</li>
<li>Good work ethic</li>
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<p><b>Benefits</b></p>
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<li>Earn a monthly stipend</li>
<li>Obtain a Call Centre qualification</li>
<li>Creative agile work environment</li>
<li>Café and lounge area</li>
<li>Staff restaurant with a variety of healthy meal options</li>
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<p>Documents Required</p>
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<li>Updated CV</li>
<li>Certified copy of ID (not older than 3-months)</li>
<li>Certified Matric Certificate (not older than 3-months)</li>
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<div class="col-lg-12 col-md-12 col-sm-12 col-xs-12"><span class="jobdetails-labels iframe-jobdetails-label">Work Level: </span><span class="jobdetails-salary-text">Junior</span></div>
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<div class="col-lg-12 col-md-12 col-sm-12 col-xs-12"><span class="jobdetails-labels iframe-jobdetails-label">Type: </span><span class="jobdetails-salary-text">Contract</span></div>
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<div class="col-lg-12 col-md-12 col-sm-12 col-xs-12"><span class="jobdetails-labels iframe-jobdetails-label">Salary: </span><span class="jobdetails-salary-text">Market Related</span></div>
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<div class="col-lg-12 col-md-12 col-sm-12 col-xs-12"><span class="jobdetails-labels iframe-jobdetails-label">Duration : </span><span class="jobdetails-salary-text">1 &#8211; 2 Years</span></div>
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<div class="col-lg-12 col-md-12 col-sm-12 col-xs-12"><span class="jobdetails-labels iframe-jobdetails-label">EE Position : </span><span class="jobdetails-salary-text">Yes</span></div>
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<div class="col-lg-12 col-md-12 col-sm-12 col-xs-12"><span class="jobdetails-labels iframe-jobdetails-label">Location : </span><span class="jobdetails-salary-text">Southern Suburbs (Cape)</span></div>
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<div><a class="maxbutton-1 maxbutton" href="https://homechoice.mcidirecthire.com/IFrame/ExternalApplication?JobId=2142&#038;JobBoardId=0"><span class='mb-text'>CLICK HERE TO APPLY FOR CALL CENTRE LEARNERSHIP</span></a></div>
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