Customer Services Assistant

<h5>CUSTOMER SERVICES ASSISTANT &&num;8211&semi; PERMANENT POSITION<&sol;h5>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>The Joburg City Theatres &lpar;JCT&rpar; an entity of the City of Johannesburg &lpar;COJ&rpar;&comma; operates Joburg Theatre &lpar;Braamfontein&rpar;&comma; Roodepoort Theatre and Soweto Theatre in order provide the integrated management of world class theatre venues and a high quality entertaining&comma; innovative and inclusive programme which serves diverse communities&period;<&sol;p>&NewLine;<p><strong>Salary&colon; R9 920&period;54 per month &lpar;basic salary excluding benefits&rpar;<&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>Department&colon; Customer Services<&sol;p>&NewLine;<p>Branch&colon; Joburg Theatre<&sol;p>&NewLine;<p>Designation&colon; Customer Services Assistant<&sol;p>&NewLine;<p>Ref&colon; &lpar;Ref No&colon; CSA&sol;09&sol;22&rpar;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Key responsibilities will include&comma; but not be limited to&colon;<&sol;strong><br &sol;>&NewLine;Process sales accurately and quickly on the Webtickets ticketing system&period; ● Ensure the filing of daily reconciliation is processed accurately&period; ● Deliver excellent customer service&period; ● Send out daily attendance figures to relevant staff&period; ● Make accurate bookings over the phone and for walk in customers&period; ● Answer general queries or direct patrons to the relevant staff<&sol;p>&NewLine;<p><strong>Appointment Requirements&colon;<&sol;strong><br &sol;>&NewLine; Grade 9<br &sol;>&NewLine; 1-3 months’ relevant experience &lpar;3 years ticketing experience preferably on Webtickets system will be an added advantage&rpar;&period;<br &sol;>&NewLine; Computer literacy&period;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Core Competencies<&sol;strong><br &sol;>&NewLine; Customer Services&semi; Problem Solving<br &sol;>&NewLine; Ability to work in teams and individually<br &sol;>&NewLine; Good communication &lpar;verbal and written&rpar;<br &sol;>&NewLine; Good interpersonal and coordination<br &sol;>&NewLine; Must have a pleasant telephone manner<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>NOTE&colon; Make sure you like and follow our Facebook page for more Job updates <a class&equals;"maxbutton-1 maxbutton" href&equals;"https&colon;&sol;&sol;www&period;facebook&period;com&sol;SAYouthEmp"><span class&equals;'mb-text'>Click here to Like and Follow our Facebook page<&sol;span><&sol;a><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>Interested persons are requested to send their cover letter and detailed CV&comma; quoting the relevant reference number to&colon; <strong>Mr&period; Thomas Sadiki&comma; The Human Resources Manager&comma; Joburg City Theatres&comma; via email to&colon; jobapplications4&commat;joburgtheatre&period;com<&sol;strong><br &sol;>&NewLine;Enquiries&colon; &lpar;011&rpar; 877 6859 &sol; 6821<&sol;p>&NewLine;<p><strong>CLOSING DATE&colon; 22 SEPTEMBER 2022<&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>All suitably qualified candidates are encouraged to apply and will be considered&period; Joburg City Theatres &lpar;JCT&rpar; applies the principles of employment equity as per the National Legislation and policy guidelines and will consider designated groups in line with these requirements&period;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;