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<h1>Orion Hotel Receptionist</h1>
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<div class="row padding-bottom-10"><label class="job-detail-bold-header" for="Vacancy_DivisionName">Division:</label> <label for="">Orion Hotels &; Resorts &#8211; South Africa (Pty) Ltd</label></div>
<div class="row padding-bottom-10"><label class="job-detail-bold-header" for="MinimumExperience">Minimum experience:</label> <span><label for="Entry_Level">Entry Level</label></span></div>
<div class="row padding-bottom-10"><label class="job-detail-bold-header" for="CompanyPrimaryIndustry">Company primary industry:</label> <label for="Hospitality">Hospitality</label></div>
<div class="row padding-bottom-10"><label class="job-detail-bold-header" for="FunctionalAreaName">Job functional area:</label> <span><label for="Customer_Service">Customer Service</label></span></div>
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<div class="row padding-bottom-10"><strong><label class="job-detail-bold-header" for="FormatedSalaryMin">Salary:</label> <label>R72 000 &#8211; R96 000 per annum</label></strong></div>
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<h1>Job Description</h1>
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<div><strong>Introduction:</strong></div>
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<p>Our beautiful hotel in the Rustenburg area is hiring!</p>
<p>We are looking for a suitable Hotel Receptionist, with a strong focus on customer satisfaction, to provide an efficient Front Office service to all our guests.</p>
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<p><strong>Duties &; Responsibilities:</strong></p>
<p>The duties of the suitable candidate will include, but not be limited to:</p>
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<li>Providing an efficient and professional Front Office service to guests while adhering to the company’s policies and procedures and using the company&#8217;s internal booking system known as Protel;</li>
<li>Ensuring that the Hotel Reception area is clean, neat and tidy and that brochures, rate sheets and maps are neatly on display;</li>
<li>Checking-in and checking-out of all guests must run smoothly and be conducted in a efficient and professional manner at all times;</li>
<li>Ensuring that all guests are received and accommodated in an efficient, friendly and courteous manner, as well as attending to all guest queries and/or complaints in a satisfactory manner;</li>
<li>Must be able to run a night audit;</li>
<li>Ensuring that all guest accounts are correct and ready upon guest departure;</li>
<li>Carrying out all internal control procedures;</li>
<li>Ensuring that all enquiries and requests for quotations are dealt with immediately and in accordance with company policy and procedure;</li>
<li>Ensuring that he / she is at all times well acquainted with all of the hotel’s tariffs and special offers, as well as with all facilities available to the guests of the hotel;</li>
<li>Ensuring that all guest profiles are entered correctly onto the system and that they are routed to the correct company;</li>
<li>Paying special attention to special notes, guest preferences, etc;</li>
<li>Ensure that all incoming telephone calls are dealt with in an efficient and courteous manner.</li>
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<div><strong>Desired Experience &; Qualification:</strong></div>
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<li>Must have at least 2 (two) years&#8217; experience as a Receptionist at a Hotel;</li>
<li>Must be Computer Literate</li>
<li>Good working knowledge of Property Management systems a MUST</li>
<li>Protel experience advantageous</li>
<li>Reservations experience advantageous</li>
<li>Previous experience in running Night Audit advantageous</li>
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<p>HOW TO APPLY:</p>
<a class="maxbutton-1 maxbutton" href="https://orionhotels.simplify.hr/Vacancy/Apply/66aeio"><span class='mb-text'>CLICK HERE TO APPLY</span></a>
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<h5><span>Closing Date <strong>12 October 2022</strong></span></h5>
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