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<h5 class="advert-name-text">Clicks &#8211; Shop Assistants / Cashiers x10</h5>
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<div><span class="advert-banner-heading">Advert reference:</span> click_009630</div>
<div><span class="advert-banner-heading">Advert status:</span> Online</div>
<div><span class="advert-banner-heading">Apply by:</span> 22 September 2022</div>
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<h3><b>Position Summary</b></h3>
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<div class="col-lg-6" id="advert-workfield" data-val="15000" data-name="Wholesale &; Retail Trade"><b>Industry: </b><span>Wholesale &; Retail Trade</span></div>
<div class="col-lg-6" id="advert-category" data-val="28000000" data-name="FMCG, Retail, Wholesale and Supply Chain"><b>Job category: </b><span>FMCG, Retail, Wholesale and Supply Chain</span></div>
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<div class="col-lg-6" id="advert-location" data-val="1000078" data-name="Gqeberha (Port Elizabeth)"><b>Location: </b><span>Gqeberha (Port Elizabeth)</span></div>
<div class="col-lg-6" id="advert-employmenttype" data-val="1" data-name="Permanent"><b>Contract: </b><span>Permanent</span></div>
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<div class="col-lg-6"><b>EE position: </b><span>Yes</span></div>
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<div class="col-lg-6"><b>Brand: </b><span>Clicks Group</span></div>
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<h3><b>Introduction</b></h3>
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<p>To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.</p>
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<h3><b>Job description</b></h3>
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<p><strong>Job Objectives:</strong></p>
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<li><span>To efficiently execute all operational activities at the point of sale in a timely and efficient manner.</span></li>
<li><span>To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards. </span></li>
<li><span>To ensure the safe handling of cash at all times.</span></li>
<li><span>To proactively promote the Clicks&#8217; clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.</span></li>
<li><span>To make customers aware of promotions in order to positively affect sales and to ensure customers &#8220;feel good and pay less&#8221;. </span></li>
<li><span>To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.</span></li>
<li><span>To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.</span></li>
<li><span>To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.</span></li>
<li><span>To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.</span></li>
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<p><strong>Knowledge:</strong></p>
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<li><span>Basic maths calculations</span></li>
<li><span>Retail/FMCG background and understanding of merchandising and promotions principles </span></li>
<li><span>Understanding of stock management procedures </span></li>
<li><span>Knowledge of customer service excellence</span></li>
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<p><strong>Skills:</strong></p>
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<li><span>Planning and organising skills </span></li>
<li><span>Problem-solving skills </span></li>
<li><span>Strong customer orientation </span></li>
<li><span>Good communication skills </span></li>
<li><span>Computer literacy </span></li>
<li><span>Numeracy skills</span></li>
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<p><strong>Competencies:</strong></p>
<p><span>Essential:</span></p>
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<li><span>Relating and networking</span></li>
<li><span>Following instructions and procedures</span></li>
<li><span>Delivering Results and Meeting Customer Expectations</span></li>
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<p><span>Desirable:</span></p>
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<li><span>Working with people</span></li>
<li><span>Persuading and Influencing</span></li>
<li><span>Planning and Organising</span></li>
<li><span>Coping with Pressures and Setbacks</span></li>
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<h3><b>Minimum requirements</b></h3>
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<p><strong>Experience:</strong></p>
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<li><span>Desirable: experience in a customer facing role within a retail/FMCG store operations environment</span></li>
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<p><strong>Education:</strong></p>
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<li><span>Essential: Grade 12</span></li>
<li><span>Desirable: Maths 50% and English 50% at Grade 12 level</span></li>
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<a class="maxbutton-1 maxbutton" href="https://careers.clicksgroup.co.za/applicant/index.php?controller=Adverts&#038;method=view&#038;advertid=4cbfe280-8daa-4d37-8fea-133cb9154a8b"><span class='mb-text'>CLICK HERE TO APPLY</span></a>
<p>Clicks Bluewater Bay</p>

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