<h1 itemprop="title"><img src="https://www.capitecbank.co.za/globalassets/approved-images/information/aboutus---desktop2x.jpg?w=1200&;h=630" jsaction="load:XAeZkd;" jsname="HiaYvf" class="n3VNCb KAlRDb" alt="About us | About Us | Capitec Bank" data-noaft="1" /></h1>
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<h1 id="job-title" itemprop="title"><strong>Capitec Bank is Hiring Client Care Agents</strong></h1>
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<p id="job-company" class="jobCompany" ><strong>Company: </strong> <span>Capitec Bank Ltd</span></p>
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<p><span><b>We&#8217;re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:</b></span></p>
<p><span>1. To see what this job is about and complete a short assessment, please</span><span><a href="https://talentcentral.eu.shl.com/player/link/39ed7c76e88a4a028c56186012531538"><u><b>click here</b></u></a>!</span></p>
<p><span>2. Once you have completed the above finalize your application by clicking apply below </span></p>
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<h2><b>Purpose Statement</b></h2>
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<li>To provide administrative service and support to Capitec Bank’s clients; utilizing product knowledge to attend to enquiries and complaints relating to account information and card transactions.</li>
<li>To provide support to all clients making use of Capitec Bank’s Internet Banking and Mobile Banking services.</li>
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<h2><b>Experience</b></h2>
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<p><strong>Minimum:</strong></p>
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<li>1 &#8211; 2 years inbound contact centre</li>
<li>Customer service experience</li>
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<h2><b>Qualifications (Minimum)</b></h2>
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<li>Grade 12 National Certificate / Vocational</li>
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<h2><b>Qualifications (Ideal or Preferred)</b></h2>
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<li>n/a</li>
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<h2><b>Knowledge</b></h2>
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<p><strong>Minimum:</strong></p>
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<li>Call centre processes and procedures</li>
<li>Customer care and service protocol</li>
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<h2><b>Skills</b></h2>
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<li>Communications Skills</li>
<li>Problem solving skills</li>
<li>Telephonic / Call skills</li>
<li>Attention to Detail</li>
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<h2><b>Conditions of Employment</b></h2>
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<li>Clear criminal and credit record</li>
<li>Willing to work regular shifts or weekends or rotational standbys</li>
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<p><span><em>Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.</em></span></p>
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<a class="maxbutton-1 maxbutton" href="https://careers.capitecbank.co.za/job/Cape-Town-Agent-Client-Care-West/904165901/"><span class='mb-text'>CLICK HERE TO APPLY</span></a>
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