<h3><strong>Sales Consultant x23 at Telesure Investment Holdings<&sol;strong><&sol;h3>&NewLine;<p><img src&equals;"https&colon;&sol;&sol;tihsa&period;co&period;za&sol;wp-content&sol;uploads&sol;2019&sol;04&sol;global-1&period;jpg" jsaction&equals;"VQAsE" class&equals;"r48jcc pT0Scc iPVvYb" alt&equals;"Home - Telesure" jsname&equals;"kn3ccd" aria-hidden&equals;"false" &sol;><&sol;p>&NewLine;<p>SALES CONSULTANTS<&sol;p>&NewLine;<p>2023&sol;08&sol;14<&sol;p>&NewLine;<p>Reference Number<&sol;p>&NewLine;<p>S0040985- Sales consultant<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>Description<&sol;p>&NewLine;<p>ABOUT THE COMPANY<&sol;p>&NewLine;<p>TIH is the holding company of some of South Africa’s leading financial service providers&period; Our portfolio includes short-term insurers&comma; a long-term insurer&comma; health insurance as well as an insurance and personal finance comparison platform&period; We’re pioneers with a hunger for best&comma; bringing customer-focused innovation and service excellence to the financial services industry&period; We’re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing past their limits&period;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>JOB PURPOSE<&sol;p>&NewLine;<p>Produce policy sales&comma; based on leads and campaigns&period; Initiate the customer relationship and meet various KPIs&period; Connect with the customer&comma; conduct needs analysis and propose customer solutions&period; Needs a solid knowledge of products&comma; their characteristics&comma; and market as well as focus on growth of the brand&period;<&sol;p>&NewLine;<p>RESPONSIBILITIES<&sol;p>&NewLine;<p>Customer Relationships Development<&sol;p>&NewLine;<p>Act as first point of contact to develop effective customer relationships to allocated customers&period;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>Customer Needs Clarification<&sol;p>&NewLine;<p>Set clear objectives for each sales objective&semi; use standard materials to make a presentation to the customer&semi; and ask relevant questions to evaluate the customer’s level of interest and to identify and respond to areas requiring further information or explanation&period;<&sol;p>&NewLine;<p>Sell Customer Propositions<&sol;p>&NewLine;<p>Identify the products or services that best meet the customer’s needs&comma; use personal expertise to propose quantities within standard operating systems&comma; policies and procedures&period; Explain the selection to the customer&comma; influence the customer to make a purchase with the best benefits and solutions to meet customer needs&period;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>Operational Compliance<&sol;p>&NewLine;<p>Develop working knowledge of the organisation’s policies and procedures and of regulatory codes and codes of conduct relevant to own work&comma; adhering to mandatory procedures to ensure own work is undertaken to the required standards&period;<&sol;p>&NewLine;<p>Customer Relationship Management &lpar;CRM&rpar;<&sol;p>&NewLine;<p>Data Schedule relevant follow up discussions and enter relevant information into the customer relationship management system after each contact with a customer to create a call plan and to ensure that the organisation has quality data to enable effective customer retention and business development activities&period;<&sol;p>&NewLine;<p>Performance Management<&sol;p>&NewLine;<p>Prioritise own workflow and ensure work is completed to the required standards of quality and timeliness&semi; use performance management systems to improve personal performance to meet SLA&period;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>Personal Capability Building<&sol;p>&NewLine;<p>Keep abreast with current changes in internal policies and procedures&comma; external regulations which is facilitated by the online training system and tracked by a formal assessment&period;<&sol;p>&NewLine;<p>Sales Opportunities Creation<&sol;p>&NewLine;<p>Identify potential customers by obtaining information&comma; referrals&comma; and recommendations from existing customers&period;<&sol;p>&NewLine;<p>BEHAVIORAL COMPETENCIES<&sol;p>&NewLine;<p>Customer Focus<&sol;p>&NewLine;<p>Builds strong customer relationships and delivers customer-centric solutions&period; For example&comma; keeps in contact with customers to ensure problems are resolved&comma; or to improve customer service&period; Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas&period;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>Interpersonal Savvy<&sol;p>&NewLine;<p>Relates openly and comfortably with diverse groups of people&period; For example&comma; recognizes even subtle social cues and nimbly responds to others’ needs and preferences&period; Helps to defuse difficult interpersonal situations by showing high levels of tact&comma; sensitivity&comma; and consideration&period; Builds rapport with ease&period;<&sol;p>&NewLine;<p>Instills Trust<&sol;p>&NewLine;<p>Gains the confidence and trust of others through honesty&comma; integrity&comma; and authenticity&period; For example&comma; acts consistently with the organization’s policies and practices&period; Shows honesty and candor when working with others&period; Honors agreements and meets commitments&period;<&sol;p>&NewLine;<p>Ensures Accountability<&sol;p>&NewLine;<p>Holds self and others accountable to meet commitments&period; For example&comma; accepts responsibility for own work&comma; both successes and failures&period; Handles fair share and does not make excuses for problems&period; Usually meets commitments to others&period;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>Persuades<&sol;p>&NewLine;<p>Uses compelling arguments to gain the support and commitment of others&period; For example&comma; positions and packages ideas so that they will resonate strongly with a wide variety of stakeholders&period; Uses strong logic and compelling evidence&period; Works with others to find creative win-win solutions&semi; achieves consensus through compromise&period;<&sol;p>&NewLine;<p>Being Resilient<&sol;p>&NewLine;<p>Rebounds from setbacks and adversity when facing difficult situations&period; For example&comma; is calm and professional in difficult situations&semi; continues to work toward objectives&period; Overcomes obstacles without becoming discouraged&semi; draws lessons from failures&period; Recovers from setbacks and adversity&period;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>Communicates Effectively<&sol;p>&NewLine;<p>Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences&period; For example&comma; seeks out others’ perspectives and asks good questions&period; Shares information that people want to know&semi; gives appropriate context and details when speaking&period;<&sol;p>&NewLine;<p>Plans and Aligns<&sol;p>&NewLine;<p>Plans and prioritizes work to meet commitments aligned with organizational goals&period; For example&comma; adopts a sequence of activities that allows for optimal efficiency and effective coordination with others&period; Makes skillful use of resources and support to deliver efficient&comma; high-quality work&period;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>Manages Conflict<&sol;p>&NewLine;<p>Handles conflict situations effectively&comma; with a minimum of noise&period; For example&comma; disagrees with others in a respectful and tactful manner&semi; handles conflicts and differences of opinion in a calm&comma; composed manner&semi; rebounds from conflicts without animosity&period;<&sol;p>&NewLine;<p>Manages Complexity<&sol;p>&NewLine;<p>Makes sense of complex&comma; high quantity&comma; and sometimes contradictory information to effectively solve problems&period; For example&comma; gathers basic information to understand a problem and find a solution&period; Seeks to understand and apply systematic problem-solving methods&semi; distinguishes symptoms from underlying problems&period;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Action Oriented<&sol;strong><&sol;p>&NewLine;<p>Takes on new opportunities and tough challenges with a sense of urgency&comma; high energy&comma; and enthusiasm&period; For example&comma; identifies what needs to be done and acts quickly&period; Shows optimism and enthusiasm that affects others positively&period; Works independently&comma; but knows when to ask for help&period;<&sol;p>&NewLine;<p><strong>Drives Results<&sol;strong><&sol;p>&NewLine;<p>Consistently achieves results&comma; even under tough circumstances&period; For example&comma; devotes considerable effort to surpassing goals and achieving the best possible results&semi; goes above and beyond to achieve excellence&period; Drives ahead with great focus when faced with obstacles and setbacks&semi; maintains productivity and a positive attitude&period;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Requirements<&sol;strong><&sol;p>&NewLine;<p><strong>EDUCATION<&sol;strong><&sol;p>&NewLine;<p>General Education<&sol;p>&NewLine;<p>Matric &sol; Grade 12 or SAQA Accredited Equivalent &lpar;Essential&rpar;&semi; Regulatory Exam 5 &lpar;advantageous&rpar;<&sol;p>&NewLine;<p><strong>EXPERIENCE<&sol;strong><&sol;p>&NewLine;<p>General Experience 1 or more years’ sales experience &lpar;Essential&rpar;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Work Level<&sol;strong><&sol;p>&NewLine;<p>Junior<&sol;p>&NewLine;<p><strong>Job Type<&sol;strong><&sol;p>&NewLine;<p>Permanent<&sol;p>&NewLine;<p><strong>Salary<&sol;strong><&sol;p>&NewLine;<p>Market Related<&sol;p>&NewLine;<p>EE Position<&sol;p>&NewLine;<p>No<&sol;p>&NewLine;<p><strong>Location<&sol;strong><&sol;p>&NewLine;<p>Gauteng<&sol;p>&NewLine;<p>How to apply for Sales Consultant x23 at Telesure Investment Holdings&quest;<&sol;p>&NewLine;<a class&equals;"maxbutton-1 maxbutton" href&equals;"https&colon;&sol;&sol;tgs&period;mcidirecthire&period;com&sol;External&sol;Job&quest;Ref&equals;TEkBhDYErs0qhHgueWeCgt&sol;yRI&plus;cnPLR1MRk1RR6CpovtNnuiVlYCxkOUAzXEEVw4H1OO4HSIHQGz4&plus;mOj29vYHDmFVfc4WCblC2ECdubNkg4glSQdKw&plus;T8f2ailjYDkvqBs8dULe3pBFqBqu1XCXw&equals;&equals;"><span class&equals;'mb-text'>CLICK HERE TO APPLY<&sol;span><&sol;a>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;

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