<h3>African Bank&colon; Senior Sales Consultants<&sol;h3>&NewLine;<p>Permanent position in the Clerks sector&sol;job category&period;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>1 &&num;8211&semi; Sales Focus- Achieve customer growth&comma; revenue and collections targets as defined by the bank<br &sol;>&NewLine;• Meet and exceed individual activity metrics for all product lines<br &sol;>&NewLine;• Meet&comma; exceed and effectively execute on all Sales &amp&semi; Customer targets as set by the Bank<br &sol;>&NewLine;• Effectively execute the Banks sales strategy in respect of Product &amp&semi; Value Added Services&lpar;Up Selling&comma; Cross Selling &amp&semi; Capital Take Up&rpar;<br &sol;>&NewLine;• Outbound calling to target both existing and prospective customers<br &sol;>&NewLine;• Convert all sales opportunities received through inbound customer requests&comma; outbound calling&comma; lead generation initiatives and customer queries<br &sol;>&NewLine;• Establish&comma; develop and maintain business relationships with existing and prospective customers to generate new business<br &sol;>&NewLine;• Participates in cross selling bank products&period;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>• Maintain detailed tracking of pipeline management and of prospect data and activities<br &sol;>&NewLine;• Set up in person visits&comma; appointments and presentations&comma; following up telephonically where necessary<br &sol;>&NewLine;• Conduct a professional financial needs analysis to make a needs based analysis that may lead to a sale<br &sol;>&NewLine;• Scheduling customer feedback for obtaining documents and progress updates<br &sol;>&NewLine;• Adhere to Supervision requirements set out by Line Manager for all financial products<br &sol;>&NewLine;• May prepare weekly&comma; monthly and quarterly reporting and present results to management<br &sol;>&NewLine;• Ensure effective Cash Management as and when required with approved authorization&period;<br &sol;>&NewLine;• Ensure effective CAM Management as and when required with approved authorization<br &sol;>&NewLine;• Ensure effective management of Credit Card Administration &amp&semi; Fulfilment as and when required with approved authorization<br &sol;>&NewLine;• Ensure accountability for your own results<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>2 &&num;8211&semi; Marketing Focus<br &sol;>&NewLine;• Keep abreast of products and services&comma; competitive activities&comma; advertising and promotional trends in and around your branch<br &sol;>&NewLine;• Identifying referral opportunities in and around the branch<br &sol;>&NewLine;• Assists the branch in meeting goals by generating new business through marketing activities&comma; promotions&comma; telemarketing and targeted customer initiatives<br &sol;>&NewLine;• Participates in events that demonstrate support for the community and increase business opportunities for the Bank<br &sol;>&NewLine;• Ensure all marketing endeavours&comma; activities and initiatives adhere to appropriate policies and procedures<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>3 &&num;8211&semi; Risk &amp&semi; Compliance Focus<br &sol;>&NewLine;• Ensure deal quality is a premium by reviewing and completing product applications with the customer timeously and accurately utilising all the necessary Bank tools and training to mitigate risk &lpar;Biometrics &amp&semi; Fraudulent Indicator Identification&rpar;<br &sol;>&NewLine;• Comply with all policies&sol;procedures related to all customer interactions and engagements<br &sol;>&NewLine;• Ensure compliance with all regulatory requirements and the Banks compliance policies related to these requirements<br &sol;>&NewLine;• Ensure the reporting of certain incidents and instances required in terms of regulatory requirements&lpar;AML&rpar;<br &sol;>&NewLine;• Ensure the reporting of all fraudulent behaviour incidents and fraudulent indicator instances via the correct fraud and dishonesty reporting channels<br &sol;>&NewLine;• Ensure effective execution of a &OpenCurlyDoubleQuote;zero defect” prerogative in terms of the Deal Quality Error Rate<br &sol;>&NewLine;• Ensure effective execution of a &OpenCurlyDoubleQuote;zero defect” prerogative in terms of the Capturing of Income &amp&semi; Expenses Error Rate<br &sol;>&NewLine;• Ensure compliance with FAIS journey inclusive of RE qualification parameters and guidelines as set by the Bank&lpar;Own&rpar;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>4 &&num;8211&semi; Customer Service<br &sol;>&NewLine;• Ensure compliance with the Banks Customer Service Standard and relevant legislation<br &sol;>&NewLine;• Ensure compliance with TCF principles<br &sol;>&NewLine;• Ensure accountability for your own behaviours while helping team members to enhance their ability to engage with the Banks customers<br &sol;>&NewLine;• Ensure you satisfy all the Banks customer’s financial needs and help them succeed financially<br &sol;>&NewLine;• Ensure accountability for application quality and turnaround times&comma; query resolutions and solution creation for the Banks Customers<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>5 &&num;8211&semi; Training &amp&semi; Development<br &sol;>&NewLine;• Responsible for ensuring you receive on-going sales&sol;service development training for deficiencies as highlighted in your developmental&sol;coaching plans<br &sol;>&NewLine;• Responsible for participation in and successful completion of all product and services training and developmental initiatives that have a bearing on your on-going<br &sol;>&NewLine;value proposition to the Banks customers<br &sol;>&NewLine;• Responsible for 100&percnt; participation in and successful completion of risk and compliance training initiatives that have a bearing on your on-going value proposition to<br &sol;>&NewLine;the Banks customers and additional regulatory&comma; statutory and compliance obligations of the Bank<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>6 &&num;8211&semi; Operational Activities<br &sol;>&NewLine;• Responsible for ensuring compliance with all security and safety procedures within the branch including opening and closing procedures&comma; camera surveillance where<br &sol;>&NewLine;appropriate&period; Branch security&comma; robbery&comma; fire drill procedures and health and safety procedures and SOP’s&period;<br &sol;>&NewLine;• Perform other admin related duties as may be required by Management and Leadership structures of African Bank&period;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<h3>FOLLOW THE LINK BELOW TO APPLY&colon;<&sol;h3>&NewLine;<h5><a href&equals;"https&colon;&sol;&sol;afb&period;outsourcefocus&period;co&period;za&sol;Careers&sol;Vacancy&sol;HRF&lowbar;VACANCY&lowbar;SEARCH&lowbar;CAREERS&lowbar;BLOCK&period;aspx&quest;qs&equals;ATPEk7d&plus;shF1IcPbefSHIs4nf7DfgdEVJudhGREi9ik&equals;">https&colon;&sol;&sol;afb&period;outsourcefocus&period;co&period;za&sol;Careers&sol;Vacancy&sol;HRF&lowbar;VACANCY&lowbar;SEARCH&lowbar;CAREERS&lowbar;BLOCK&period;aspx&quest;qs&equals;ATPEk7d&plus;shF1IcPbefSHIs4nf7DfgdEVJudhGREi9ik&equals;<&sol;a><&sol;h5>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;

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