DEPARTMENT OF EMPLOYMENT AND LABOUR IS HIRING UI CLAIMS OFFICERS WITH GRADE 12.
POST 21/57 : UI CLAIMS OFFICER (X7 POSTS)
SALARY : R255 450 per annum
CENTRE : Labour Centre: Thohoyandou Ref No: HR 4/4/6/188 (X1 Post)
Labour Centre: Gqeberha Ref No: HR4/4/24/01 (X1 Post)
Provincial Office: Cape Town (Western Cape) Ref No: HR4/4/10/615 (X1 Post)
Provincial Office: Bloemfontein Free State Ref No: HR 4/4/8/894 (X1 Post)
Provincial Office: Kimberley Ref No: HR4/4/8/56 (X1 Post)
Provincial Office: KwaZulu-Natal Ref No: HR4/4/5/20 (X2 Posts)
REQUIREMENTS : Senior Certificate with Accounting or Mathematics as major subjects or equivalent. 0 to 6 months’ experience required. Knowledge: Unemployment Insurance Act, Unemployment Insurance Contributions Act, Public Service Regulation, Public Service Act, Batho Pele principles, Departmental policies and procedures, Customer care. Skills: Communication (verbal & written), Listening, Computer literacy, Customer Relations, Decision making.
DUTIES : Receive and assess all the UI Claims on the relevant system in line with the Standard Operating Procedure (SOP). Register all employers and verify the declarations of employees as per the relevant prescripts. Execute all payment of approved claims as per the set time frames. Attend to enquiries relating to all the processed claims or any other matter relating to the processing of
claims. Perform Administrative duties in the section.
ENQUIRIES : Ms GJ Matlhakoane Tel No: (015) 290 1665 (Thohoyandou)
Mr M Ngqolowa Tel No: (041) 506 5000 (Gqeberha)
Mr Q Bowman Tel No: (021) 441 8120 (Western Cape)
Ms N Zama, Tel No: (051) 505 6276 (Bloemfontein)
Ms J Marais Tel No: (053) 838 1558 (Kimberly)
Ms G Khomo Tel No: (031) 366 2331 (Kwazulu-Natal)
APPLICATIONS : Chief Director: Provincial Operations: Private Bag X9368, Polokwane, 0700 Or
hand deliver at 42a Schoeman Street, Polokwane. For Attention: Sub-directorate: Human Resources Management, Polokwane.
Deputy Director: Labour Centre Operations: Private Bag X6045, Gqeberha, 6000 Or hand deliver at VSN Centre 116-134 Goven Mbeki Avenue. For Attention: Sub-directorate: Labour Centre Operations, Gqeberha. Chief Director: Provincial Operations: PO Box 872, Cape Town, 8000 or hand
deliver at: Department of Employment and Labour, No.9 Long Street, Cnr
Riebeeck and Long Street, Cape Town.
Chief Director: Provincial Operations: Private Bag X522, Bloemfontein, 9300 Or hand deliver at Laboria House, 43 Charlotte Maxeke Street, Bloemfontein.
For Attention: Sub-directorate: Human Resources Operations, Free State.
Chief Director: Provincial Operations: Private Bag X5012, Kimberley, 8301 OR hand deliver at Laboria House, c/o Pniel & Compound Street, Kimberley. For Attention: Sub-directorate: Deputy Director: Human Resources Management. Deputy Director: Provincial Operations: PO Box 940, Durban, 4001 or hand
deliver at 267 Anton Lembede Street, Durban. For Attention: Sub-directorate:Human Resources Operations, Durban.
DEPARTMENT OF EMPLOYMENT AND LABOUR
It is the Department’s intention to promote equity (race, gender and disability) through the filling of this
post with a candidate whose transfer / promotion / appointment will promote representivity in line with
the numeric targets as contained in our Employment Equity plan.
CLOSING DATE : 01 July 2024 at 16:00
NOTE : All attachments for online application must including Z83 be in PDF and in one
(1) file, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. Failure to do so, your application will be disqualified. Instructions: Applications quoting the relevant reference number must be submitted on the
new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered. Each application for employment form must be fully completed, initialled and signed by the
applicant. Failure to fully complete, initial and sign this form may lead to disqualification of the application during the selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or see attached.
A recently updated comprehensive CV (with detailed previous experience) is required. The questions related to conditions that prevent re-appointment under Part F must be answered. Only shortlisted
candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. Foreign
qualification must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted). Applicants who do not comply with the above-mentioned instruction/ requirements, as well as applications received late will not be considered. Unless indicated, the Department does not accept applications via email or fax.
Failure to submit all the requested documents will result in the application not being considered.
Correspondence will be limited to short-listed candidates only. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. Suitable candidates will be subjected to a personnel suitability check (criminal record,
citizenship, credit record checks, qualification verification and employment verification). The Department reserves the right not to make any appointment(s) to the above post. The requirements for application of Senior Management Services (SMS) include the successful completion of a SMS Pre-
entry programme (Nyukela) as endorsed by the National School Government (NSG). Prior to appointment, a candidate (s) should therefore have proof that they have registered for the Pre-Entry Certificate and have completed the course.
The cost for Nyukela is at the applicants own expense. The course is available at the NSG under the name Certificate for entry into SMS and the full details can be obtained by following the below
link:https://www.thensg.gov.za/training-course/sms-pre-entryprogramme/. All shortlisted candidates for SMS posts will be subjected to a technical competency exercise that intends to test relevant technical elements of the job, the logistics of which be communicated by the Department. Following the
interview and technical exercise, the selection panel will recommend candidates to attend generic managerial competencies using the mandated DPSA SMS competency assessment tools. The successful candidate will be expected to sign a performance agreement. The Department is an equal
opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post(s)