Capitec Bank is hiring Service Consultant
Company: Capitec Bank Ltd
We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
1. To see what this job is about and complete a short assessment, please click here!
2. Once you have completed the above finalize your application by clicking apply below
Purpose Statement
To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better
Experience
Minimum:
3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered”
Ideal:
More than 1 year’s client service experience within a retail/ financial/ banking environment
Demonstrated track record of engaging in a sales and client facing environment
Qualifications (Minimum)
Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
A relevant tertiary qualification in Commerce or Similar
Certification in Finance or Banking
Knowledge
Minimum:
Knowledge and understanding of:
Basic calculations
Retail/consumer service environment
Ideal:
Knowledge and understanding of:
Capitec Bank Products
Internal business processes and procedures
Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)
Skills
Communications Skills
Interpersonal & Relationship management Skills
Computer Literacy (MS Word, MS Excel, MS Outlook)
Conditions of Employment
Clear criminal and credit record
Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.