MR PRICE IS HIRING CALL CENTRE AGENTS: APPLY WITH GRADE 12

<h3><strong>Mr Price is looking for Call Centre Agents &lpar;new accounts&rpar; &&num;8211&semi; Mr Price Money<&sol;strong><&sol;h3>&NewLine;<p><strong> <&sol;strong><&sol;p>&NewLine;<p><strong>South Africa<&sol;strong><&sol;p>&NewLine;<p><strong> <&sol;strong><&sol;p>&NewLine;<p><strong>JOB DESCRIPTION<&sol;strong><&sol;p>&NewLine;<p><strong>As a key member of our team&comma; you will ensure that all customer inquiries&comma; store card applications&comma; correspondence&comma; and employment verifications are handled efficiently and professionally&period;<&sol;strong><&sol;p>&NewLine;<p><strong>RESPONSIBILITIES<&sol;strong><&sol;p>&NewLine;<p><strong>Ensure customer&&num;8217&semi;s queries&comma; correspondence and needs are actioned timeously to provide excellent customer service and avoid backlogs and customer complaints&period;<&sol;strong><&sol;p>&NewLine;<p><strong>Telephonically confirm employment and personal details to verify information provided on the store application forms<&sol;strong><&sol;p>&NewLine;<p><strong>Update customer&&num;8217&semi;s details on relevant Debtor&&num;8217&semi;s systems to ensure an accurate and up-to-date customer details base<&sol;strong><&sol;p>&NewLine;<p><strong>Process all store card applications across all divisions to increase customer and credit base &lpar;outbound agents only&rpar;<&sol;strong><&sol;p>&NewLine;<p><strong>What’s in it for you…&period;<&sol;strong><&sol;p>&NewLine;<p><strong>Enjoy attractive incentives when you achieve your targets&comma; rewarding your hard work and dedication&excl;<&sol;strong><&sol;p>&NewLine;<p><strong>We offer extensive learning and development opportunities to help you advance your career<&sol;strong><&sol;p>&NewLine;<p><strong>Enjoy discounts on merchandise at all Mr Price Group stores&comma; including Mr Price&comma; Mr Price Home&comma; Mr Price Sport&comma; and Miladys<&sol;strong><&sol;p>&NewLine;<p><strong>After one year of permanent service&comma; you can join our share scheme and become a part-owner in the success of the company&period; Build your financial security with the long-term growth of your shares&period;<&sol;strong><&sol;p>&NewLine;<p><strong>Vibrant work environment &&num;8211&semi; join a dynamic and energetic team where every day is a new adventure<&sol;strong><&sol;p>&NewLine;<p><strong>Health and wellness programs&colon; stay healthy and happy with our comprehensive wellness programs and benefits<&sol;strong><&sol;p>&NewLine;<p><strong>Recognition and rewards&colon; get recognized and rewarded for your achievements with our exciting incentive programs<&sol;strong><&sol;p>&NewLine;<p><strong>QUALIFICATIONS<&sol;strong><&sol;p>&NewLine;<p><strong>Education<&sol;strong><&sol;p>&NewLine;<p><strong>Grade 12<&sol;strong><&sol;p>&NewLine;<p><strong>Experience<&sol;strong><&sol;p>&NewLine;<p><strong>1 year call centre experience &lpar;preferably in new accounts&rpar;<&sol;strong><&sol;p>&NewLine;<p><strong>Accounts applications processing experience &lpar;advantageous&rpar;<&sol;strong><strong> <&sol;strong><&sol;p>&NewLine;<p><strong>Skills and knowledge<&sol;strong><&sol;p>&NewLine;<p><strong>Knowledge and understanding of industry legislature &&num;8211&semi; Consumers Protection Act&semi; POPI &lpar;Protection of Personal Information Act&rpar;&semi; National Credit Act&semi; ICASA &lpar;Independent Communications Authority of South Africa&rpar;<&sol;strong><&sol;p>&NewLine;<p><strong>Communication skills &&num;8211&semi; clear and effective verbal communication to assist customers with account setup and inquiries&period;<&sol;strong><&sol;p>&NewLine;<p><strong>Problem-Solving &&num;8211&semi; quickly identifying issues and providing effective solutions<&sol;strong><&sol;p>&NewLine;<p><strong>Attention to detail &&num;8211&semi; ensuring accuracy in customer information and account setup processes<&sol;strong><strong> <&sol;strong><&sol;p>&NewLine;<p><strong><a class&equals;"maxbutton-1 maxbutton" href&equals;"https&colon;&sol;&sol;fa-etyi-saasfaprod1&period;fa&period;ocs&period;oraclecloud&period;com&sol;hcmUI&sol;CandidateExperience&sol;en&sol;sites&sol;MrPriceGroupCareers&sol;job&sol;2057"><span class&equals;'mb-text'>CLICK HERE TO APPLY<&sol;span><&sol;a><&sol;strong><strong> <&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;