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<h3 data-start="631" data-end="1009">Admin Assistant – Psychiatric (Mediclinic) – Job Opportunity</h3>
<p data-start="631" data-end="1009">Mediclinic Southern Africa, one of the country’s leading private healthcare providers, is looking for a dedicated <strong data-start="745" data-end="778">Admin Assistant – Psychiatric</strong> to join its mental health care team. This role is an excellent opportunity for someone with strong organisational skills who wants to grow a career supporting clinical teams and patients in a psychiatric or mental health facility.</p>
<p data-start="1011" data-end="1378">Mediclinic operates a wide network of hospitals and specialist units offering multidisciplinary care. As part of its commitment to quality patient service, the organisation regularly recruits administrative professionals who can help manage front-line support functions and streamline key processes within various clinical units.</p>
<h3 data-start="1380" data-end="1402"><strong data-start="1384" data-end="1402">Job Summary</strong></h3>
<p data-start="1403" data-end="1810">As an Admin Assistant – Psychiatric, you will play a vital role in ensuring that <strong data-start="1484" data-end="1526">administrative operations run smoothly</strong> within the psychiatric unit. You will work closely with clinical staff, patients, families, and other departments to support the mental health care services delivered at the facility. This role combines <strong data-start="1730" data-end="1809">front-desk responsibilities, documentation, communication, and coordination</strong>.</p>
<h3 data-start="1812" data-end="1843"><strong data-start="1816" data-end="1843">Key Responsibilities</strong></h3>
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<p data-start="1846" data-end="1935">Welcome and assist patients, visitors, and caregivers with professionalism and empathy.</p>
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<li data-start="1936" data-end="2011">
<p data-start="1938" data-end="2011">Capture and update patient information accurately in the admin systems.</p>
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<li data-start="2012" data-end="2080">
<p data-start="2014" data-end="2080">Prepare and maintain administrative records, reports, and files.</p>
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<li data-start="2081" data-end="2148">
<p data-start="2083" data-end="2148">Support patient admissions, transfers, and discharge processes.</p>
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<li data-start="2149" data-end="2191">
<p data-start="2151" data-end="2191">Manage telephonic and email enquiries.</p>
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<li data-start="2192" data-end="2254">
<p data-start="2194" data-end="2254">Coordinate appointments with clinical and treatment teams.</p>
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<li data-start="2255" data-end="2326">
<p data-start="2257" data-end="2326">Assist with basic billing queries and patient documentation tracking.</p>
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<p data-start="2328" data-end="2551">These duties are aligned with those seen in other Mediclinic administrative roles where admin assistants provide <strong data-start="2441" data-end="2490">patient admin, reception and support services</strong> within clinical units.</p>
<h3 data-start="2553" data-end="2576"><strong data-start="2557" data-end="2576">Requirements</strong></h3>
<ul data-start="2577" data-end="3066">
<li data-start="2577" data-end="2745">
<p data-start="2579" data-end="2745"><strong data-start="2579" data-end="2600">Grade 12 (Matric)</strong> qualification with proficiency in computer literacy, especially Microsoft Office (Word, Excel, Outlook).</p>
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<ul data-start="2577" data-end="3066">
<li data-start="2746" data-end="2794">
<p data-start="2748" data-end="2794">Good communication and interpersonal skills.</p>
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<li data-start="2795" data-end="2894">
<p data-start="2797" data-end="2894">A calm, structured approach with the ability to manage confidential information professionally.</p>
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<li data-start="2895" data-end="2997">
<p data-start="2897" data-end="2997">Previous experience in healthcare or administrative support is beneficial but not always required.</p>
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<li data-start="2998" data-end="3066">
<p data-start="3000" data-end="3066">Comfortable working in a team and interacting with clinical staff.</p>
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<h3 data-start="3068" data-end="3095"><strong data-start="3072" data-end="3095">Work Environment</strong></h3>
<p data-start="3096" data-end="3458">This is an <strong data-start="3107" data-end="3138">on-site, permanent position</strong> based at a Mediclinic psychiatric or mental health unit. You will be part of a professional team committed to high standards of patient care and internal support. Mediclinic emphasises wellness and professional development and supports a culture of respect and continuous learning.</p>
<h3 data-start="3460" data-end="3483"><strong data-start="3464" data-end="3483">How to Apply</strong></h3>
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