Department of Labour calls for applications for Client Service officer position.

Salary: R 211 713 per annum

Centre: Randburg Labour Centre-Ref No: HR 4/4/4/08/09(X1 post)

Soweto Labour Centre- Ref No: HR 4/4/4/08/10(X1 post)

Springs Labour Centre –Ref No: HR 4/4/4/08/11(X1 post)

Randfontein Labour Centre- Ref No: HR 4/4/4/08/12(X1 post)

Kempton Park Labour Centre-Ref No: HR4/4/4/08/13 (X2 post)

Atteridgeville Labour Centre- Ref No: HR 4/4/4/11/04 (X1 post)

Requirements: matriculation/ Grade 12 Knowledge: Public Service Act, PFMA and Treasury Regulations, Public Service Regulations, COIDA, OHS, Promotion of Access to information Act, Customer Service (Batho Pele principles) , Compensation fund value chain, Compensation fund business strategies and goals. Skills: Business Writing, Computer literacy, Listening, Telephone etiquette, Interpersonal.

Duties: Register the claims on the Operational system. Receive and verify documents for registration. Assist with employer services at the kiosk online system and service centers. Handle all service related queries and complaints.

Enquiries: Mr S Mdluli/ Dr V Mabudusha Tel: 012 319 9133

Applications: Chief Director: Provincial Operations: PO Box 4560, Johannesburg, 2001 or hand deliver at 77 de Korte Street, Braamfontein –Randburg and Soweto Labour Centres – Springs and Randfontein Labour Centers – Kempton Park and Atteridgeville Labour Centers

For Attention: Sub-directorate: Human Resources Management, Provincial Office: Gauteng

It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan. 

CLOSING DATE: 20 December 2021 at 16:00

NOTE: Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department. Received applications using the incorrect application for employment (old Z83) will not be considered. Each application for employment form must be fully completed, duly signed and initialed by the applicant. Failure to sign this form may lead to disqualification of the application during the selection process. A recently updated comprehensive CV as well as copies of all qualification academic transcripts including Senior Certificate, ID-document and a Driver’s license where applicable should accompany a fully completed, initialed and signed new form Z83. Applicants must submit copies of qualifications, ID document and other relevant documents as indicated. Such copies need not be certified when applying for a post. The communication from the HR of the Department regarding the requirements of the certified documents will be limited to shortlisted candidates. Therefore, only shortlisted candidates for the post will be required to submit certified documents on or before the day of the interview following the communication from HR. Non-RSA Citizens/Permanent Resident Permit Holders must attach a copy of their Permanent Residence Permits to their applications. Should you be in possession of a foreign qualification, it must be accompanied by an evaluation certificate from the South African Qualification Authority (SAQA). Applicants who do not comply with the above-mentioned requirements, as well as applications received late, will not be considered. The Department does not accept applications via fax. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to short-listed candidates only. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). The Department reserves the right not to make any appointment(s) to the above post. A pre-entry certificate obtained from National School of Government (NSG) is required for all SMS applicants. The course is available at the NSG under the name Certificate for entry into SMS. All shortlisted candidates for SMS posts will be subjected to a technical competency exercise that intends to test relevant technical elements of the job, the logistics of which be communicated by the Department. Following the interview and technical exercise, the selection panel will recommend candidates to attend generic managerial competencies using the mandated DPSA SMS competency assessment tools. The successful candidate will be expected to sign an Internship performance agreement. The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post(s)

NB: All attachments for on line application must including Z83 be in PDF and in one attachment (1) file, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. Failure to do so, your application will be disqualified.


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