<h3><strong>Metropolitan is hiring a Personal Assistant</strong></h3>
<p>Details<br />
Reference Number MMH230918-2<br />
Job Title Personal Assistant<br />
Position Type Permanent<br />
Role Family Administration<br />
Cluster Metropolitan Life<br />
Remote Opportunity None of the time<br />
Location &#8211; Country South Africa</p>
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<p>Introduction</p>
<p>Metropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of<br />
serving the communities in which it operates, Metropolitan represents true empowerment in serving<br />
Africa&#8217;s people through affordable financial solutions that create financial growth and security.<br />
Metropolitan operates in South Africa, but the brand is also present in 12 African countries including,<br />
Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland. Metropolitan provides financial<br />
wellness solutions that meet the needs of low-income clients, including funeral insurance, health,<br />
savings,hospital cash-back cover, retirement solutions and life insurance.</p>
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<p>Visit us at: www.metropolitan.co.za<br />
Role Purpose</p>
<p>Ensure the smooth running of the business by providing effective administrative assistance to the Regional Manager.<br />
Requirements</p>
<p>• Grade 12 or equivalent qualification<br />
• Office administration, secretarial or equivalent qualification<br />
• 3-4 years&#8217; relevant experience (essential)<br />
• Exposure to supporting a manager or team (desirable)<br />
• Exposure to the insurance industry (essential)</p>
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<p>Duties &; Responsibilities</p>
<p>INTERNAL PROCESSES</p>
<p>Proactively manage, coordinate and maintain the diary of the line manager.</p>
<p>Coordinate all aspects of meetings, workshops and functions (venue logistics, catering) according to manager’s requirements, and within budget parameters.</p>
<p>Administrative support for meetings and workshops (collate, compile and distribute agendas, presentations, minutes within agreed timeframes).</p>
<p>Manage travel arrangements for manager, according to agreed business process and budget parameters.</p>
<p>Manage incoming calls and correspondence (paper and electronic), responding independently where possible and in line with authorised judgement.</p>
<p>Order and control refreshments, office supplies and equipment, ensuring enough stock is always available, in line with budget parameters.</p>
<p>Ensure files (paper and electronic) are kept in order and easily accessible by manager.</p>
<p>Prepare and check invoices and arrange for payments to ensure adherence to requirements<br />
and Service Level Agreements.</p>
<p>Ensure office equipment is regularly maintained by relevant service providers.</p>
<p>Monitor and respond to incoming communication on behalf of line manager, where appropriate, ensuring efficiency and timeous response.</p>
<p>Escalate faults and other housekeeping issues with the relevant service provider and ensure queries are resolved within agreed Service Level Agreements</p>
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<p>CLIENT</p>
<p>Provide authoritative, expertise and advice to clients and stakeholders.</p>
<p>Build and maintain relationships with clients and internal and external stakeholders.</p>
<p>Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.</p>
<p>Make recommendations to improve client service and fair treatment of clients within area of responsibility.</p>
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<p>PEOPLE</p>
<p>Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.</p>
<p>Develop and maintain productive and collaborative working relationships with peers and stakeholders.</p>
<p>Positively influence and participate in change initiatives.</p>
<p>Continuously develop own expertise in terms of professional, industry and legislation knowledge.</p>
<p>Contribute to continuous innovation through the development, sharing and implementation of new ideas.</p>
<p>Take ownership for driving career development.</p>
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<p>FINANCE</p>
<p>Manage and reconcile expenses in line with allocated budget and within defined policy<br />
guidelines.</p>
<p>Contribute to the financial planning process within area.</p>
<p>Identify opportunities to enhance cost effectiveness and increase operational efficiency.</p>
<p>Manage financial and other company resources under your control with due respect.</p>
<p>Provide input into the risk identification processes and communicate recommendations in<br />
the appropriate forum.</p>
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<p>Competencies</p>
<p>Interacting with People</p>
<p>Embracing Change</p>
<p>Checking things</p>
<p>Making Decisions</p>
<p>Team Working</p>
<p>Following Procedures</p>
<p>Showing Composure</p>
<p>Meeting Timescales</p>
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<p>CLOSING DATE: 30 SEPTEMBER 2023</p>
<a class="maxbutton-1 maxbutton" href="https://momentummetropolitan.internal.erecruit.co/candidateapp/Jobs/View/MMH230918-2"><span class='mb-text'>CLICK HERE TO APPLY</span></a>

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