<h3><strong>Shop Assistants &&num;8211&semi; Toys R Us and Babies R Us South Africa<&sol;strong><&sol;h3>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Part-time<&sol;strong><br &sol;>&NewLine;<strong>Job Details<&sol;strong><br &sol;>&NewLine;<strong>Department<&sol;strong><br &sol;>&NewLine;<strong>Retail<&sol;strong><br &sol;>&NewLine;<strong>Minimum experience<&sol;strong><br &sol;>&NewLine;<strong>Entry Level<&sol;strong><br &sol;>&NewLine;<strong>Company primary industry<&sol;strong><br &sol;>&NewLine;<strong>Retail<&sol;strong><br &sol;>&NewLine;<strong>Job functional area<&sol;strong><br &sol;>&NewLine;<strong>Sales<&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Job Description<&sol;strong><br &sol;>&NewLine;<strong>Introduction<&sol;strong><&sol;p>&NewLine;<p><strong>Retail Shop Assistant<&sol;strong><&sol;p>&NewLine;<p><strong>Welcome to the Toys R Us world of awwwesome&comma; where we want your little ones imaginations to run free&excl;<&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Toys R Us and Babies R Us are well established international brands&period; Commonly referred to as the &OpenCurlyDoubleQuote;World’s Greatest Toy Stores”&comma; Toys R Us SA currently boasts 60&plus; physical stores&comma; two of which are located in Namibia&comma; botswana and Zambia&comma; as well as an ALL NEW AWWWESOME online store&period; The key focus of the group is to ensure that customers&comma; young and old&comma; from children to grandparents&comma; are offered an amazing range and experience&comma; complimented by great value&excl; Are you a dynamic and passionate individual who will ensure exceptional customer satisfaction and excellent store performance&quest;<&sol;strong><&sol;p>&NewLine;<p><strong>Then we are looking for a Shop Assistant and we would like you to join our team&excl;&excl;<&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Job purpose&colon;<&sol;strong><br &sol;>&NewLine;<strong>Maximizing sales by effectively delivering AWESOME customer service and providing customers with a WOW experience<&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Key Skills needed&colon;<&sol;strong><br &sol;>&NewLine;<strong>1&period; Sales driven<&sol;strong><br &sol;>&NewLine;<strong>2&period; Fantastic customer service skills<&sol;strong><br &sol;>&NewLine;<strong>3&period; Tenacious<&sol;strong><br &sol;>&NewLine;<strong>4&period; Highly motivated and target driven<&sol;strong><br &sol;>&NewLine;<strong>5&period; Excellent selling and communication skills<&sol;strong><br &sol;>&NewLine;<strong>6&period; Merchandising<&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Key Performance Areas<&sol;strong><br &sol;>&NewLine;<strong>1&period; Providing AWESOME customer service to give customer a WOW experience<&sol;strong><br &sol;>&NewLine;<strong>2&period; Attend to unique and individual shopping needs of each customer and always put the Customer first<&sol;strong><br &sol;>&NewLine;<strong>3&period; Ensuring that customers receive prompt and relevant service on the sales floor and by telephone<&sol;strong><br &sol;>&NewLine;<strong>4&period; Adhere to all basic customer service standards<&sol;strong><br &sol;>&NewLine;<strong>5&period; Determining customers&&num;8217&semi; requirements and advising on product range&comma; price and warranties<&sol;strong><br &sol;>&NewLine;<strong>6&period; Demonstrating&comma; explaining and advising on products to customers<&sol;strong><br &sol;>&NewLine;<strong>7&period; Selling goods and most importantly add on sales and services<&sol;strong><br &sol;>&NewLine;<strong>8&period; Ensuring that goods are correctly priced and displayed<&sol;strong><&sol;p>&NewLine;<p><strong>9&period; Ensure promotions are executed timeously and execution is planned in advance<&sol;strong><br &sol;>&NewLine;<strong>10&period; Adherence to all merchandising&sol;layouts and housekeeping standards and schedules<&sol;strong><br &sol;>&NewLine;<strong>11&period; Preparation&comma; implementation and maintenance of all advertised sales promotions timeously<&sol;strong><br &sol;>&NewLine;<strong>12&period; Reporting on fast and slow sellers to the Store Manager<&sol;strong><br &sol;>&NewLine;<strong>13&period; Participating in stock takes and stock counts<&sol;strong><br &sol;>&NewLine;<strong>14&period; Minimize stock loss<&sol;strong><br &sol;>&NewLine;<strong>15&period; Minimize expenses in area of responsibility<&sol;strong><br &sol;>&NewLine;<strong>16&period; Maximize sales in all areas<&sol;strong><br &sol;>&NewLine;<strong>17&period; Protect Company’s assets in area of responsibility<&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Entry Requirement<&sol;strong><&sol;p>&NewLine;<p><strong>1&period; Matric Certificate<&sol;strong><br &sol;>&NewLine;<strong>2&period; 6 &lpar;six&rpar; months retail experience<&sol;strong><br &sol;>&NewLine;<strong>3&period; Must have own or reliable transport to be able to work shifts<&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>General<&sol;strong><&sol;p>&NewLine;<p><strong>1&period; To undertake any other relevant duties requested by Senior Management<&sol;strong><br &sol;>&NewLine;<strong>2&period; To undertake all mandatory and service training as required<&sol;strong><br &sol;>&NewLine;<strong>3&period; Maintaining the strict confidentiality of all information<&sol;strong><br &sol;>&NewLine;<strong>4&period; To undertake an appraisal and personal development review regularly<&sol;strong><br &sol;>&NewLine;<strong>5&period; To take responsibility and accountability for being up to date with current SOP’s<&sol;strong><br &sol;>&NewLine;<strong>6&period; Co-operating fully in the introduction of any new technology and new methods&period;<&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong><a class&equals;"maxbutton-1 maxbutton" href&equals;"https&colon;&sol;&sol;toysruscareers&period;simplify&period;hr&sol;Vacancy&sol;Apply&sol;pmo6br"><span class&equals;'mb-text'>CLICK HERE TO APPLY<&sol;span><&sol;a> <&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;

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