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<h1><span >Nedbank &#8211; Data Capture Clerk </span></h1>
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<div class="Job-layout-heading">Details</div>
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<p><span class="joblayouttoken-label">Location: </span></p>
<p id="job-location" ><span class="jobGeoLocation">Cape Town, ZA </span></p>
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<div class="col-xs-12 fontalign-left"><span class="joblayouttoken-label">Date: </span> <span >20 Mar 2024 </span></div>
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<div class="col-xs-12 fontalign-left"><span class="joblayouttoken-label">Reference: </span> <span >133007 </span></div>
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<p><img id="Picture_x0020_1" src="https://rmkcdn.successfactors.com/dd82a348/461743ac-ca78-42fa-8634-a.png" /></p>
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<h2>Job Family</h2>
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<p>Sales and Services</p>
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<h2>Career Stream</h2>
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<p>Client Services</p>
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<h2>Leadership Pipeline</h2>
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<p>Manage Self: Operational</p>
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<h2><b>Job Purpose</b></h2>
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<p>To obtain; capture or process data within laid down policies; procedures and systems in order to satisfy clients and bank requirements to achieve departmental objectives and targets.</p>
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<h2><b>Job Responsibilities</b></h2>
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<li>Data cleansing and capture data into LOB system and excel spreadsheets.</li>
<li>Identify and correct errors, bringing them to the attention of relevant stakeholders when necessary.</li>
<li>Liaise with stakeholders to ensure quality of data.</li>
<li>Minimise financial loss due to negligence by checking the accuracy of the request before and after processing the request.</li>
<li>Ensure compliance with bank policies and industry regulations in order to minimise opportunities for threat of loss.</li>
<li>Meet standards for quality by adhering to the Service Level Agreements (SLA) and turnaround times.</li>
<li>Build client trust by resolving queries timeously, communicating SLA deviations and suggesting resolutions.</li>
<li>Provide monthly workflow updates by preparing and submitting daily and monthly statistics reports to the team leader.</li>
<li>Confirm the client request by telephone to ensure that the client is aware of the request and that everything is in order for approval.</li>
<li>Capture the name of the client, date and time, sign and stamp in accordance with the bank procedures to approve the request.</li>
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<li>Update the receiving file by capturing the request on the server in the relevant folder.</li>
<li>Ensure adherence with all workflow processes by working in accordance with the Aris map.</li>
<li>Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.</li>
<li>Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.</li>
<li>Ensure that own contribution and participation contributes to the achievement of team goals.</li>
<li>Create and manage own career through guidance and support of management, department and colleagues.</li>
<li>Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.</li>
<li>Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.</li>
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<li>Ensure knowledge management, continuity and team success through constructive participation in a diverse team and sharing knowledge with team.</li>
<li>Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.</li>
<li>Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g. training/awareness on digital forensic examination to external parties on pro bono basis).</li>
<li>Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools, policies and procedures to add value to Nedbank.</li>
<li>Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools, policies and procedures.</li>
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<h2><b>People Specification</b></h2>
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<h2>Essential Qualifications &#8211; NQF Level</h2>
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<li>Matric / Grade 12 / National Senior Certificate</li>
<li>Advanced Diplomas/National 1st Degrees</li>
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<h2>Preferred Qualification</h2>
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<p> Bachelor’s Degree (bachelor’s in data technology advantageous)</p>
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<h2>Essential Certifications</h2>
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<h2>Preferred Certifications</h2>
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<h2>Minimum Experience Level</h2>
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<div>1 year data capture experience preferably in a banking environment.</div>
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<h2><b>Technical / Professional Knowledge</b></h2>
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<li>Business writing</li>
<li>Data analysis</li>
<li>Relevant regulatory knowledge</li>
<li>Ability to professionally use Powerpoint, Word &; Excel</li>
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<h2>Behavioural Competencies</h2>
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<li>Communication</li>
<li>Collaborating</li>
<li>Work Standards</li>
<li>Managing Work</li>
<li>Quality Orientation</li>
<li>Sustaining Customer Satisfaction</li>
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<p><img alt="" height="228" src="https://rmkcdn.successfactors.com/dd82a348/61ad7a3f-eb85-4980-a04c-e.jpg" width="245" /></p>
<a class="maxbutton-1 maxbutton" href="https://jobs.nedbank.co.za/job/Cape-Town-Data-Capture-Clerk/1051472701/"><span class='mb-text'>CLICK HERE TO APPLY</span></a>
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<p><span><em><b>Please contact the Nedbank Recruiting Team at +27 860 555 566</b></em></span></p>
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