APPLY FOR A MOMENTUM GROUP LEARNERSHIP

<h3><strong>Momentum Group Learnership<&sol;strong><&sol;h3>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>DETAILS<&sol;strong><&sol;p>&NewLine;<p><strong>Reference Number<&sol;strong><&sol;p>&NewLine;<p><strong>MMH240805-7<&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Job Title Learnership<&sol;strong><&sol;p>&NewLine;<p><strong>Position Type Temporary <&sol;strong><&sol;p>&NewLine;<p><strong>Role Family Operations <&sol;strong><&sol;p>&NewLine;<p><strong>Cluster Metropolitan Life <&sol;strong><&sol;p>&NewLine;<p><strong>Remote Opportunity None of the time<&sol;strong><&sol;p>&NewLine;<p><strong>Location &&num;8211&semi; Country South Africa<&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Introduction<&sol;strong><&sol;p>&NewLine;<p><strong>Metropolitan is one of the oldest financial services brands in South Africa&period; With a 125-year legacy of serving the communities in which it operates&comma; Metropolitan represents true empowerment in serving Africa&&num;8217&semi;s people through affordable financial solutions that create financial growth and security&period;<&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Metropolitan operates in South Africa&comma; but the brand is also present in 12 African countries including&comma; Namibia&comma; Botswana&comma; Kenya&comma; Ghana&comma; Nigeria&comma; Lesotho&comma; and Swaziland&period; Metropolitan provides financial wellness solutions that meet the needs of low-income clients&comma; including funeral insurance&comma; health&comma; savings&comma; hospital cash-back cover&comma; retirement solutions and life insurance&period;<&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Visit us at&colon; www&period;metropolitan&period;co&period;za<&sol;strong><&sol;p>&NewLine;<p><strong>DisclaimerAs an applicant&comma; please verify the legitimacy of this job advert on our company career page&period; <&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Role Purpose<&sol;strong><&sol;p>&NewLine;<p><strong>To develop theoretical knowledge and practical skills through a comprehensive learnership program which enables professional growth&comma; and fosters a foundation to increased employment opportunities&period;<&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Requirements<&sol;strong><&sol;p>&NewLine;<p><strong>• Grade 12 or an equivalent NQF4 qualification<&sol;strong><&sol;p>&NewLine;<p><strong>• Aged between 18 and 35<&sol;strong><&sol;p>&NewLine;<p><strong>• South African citizen by birth<&sol;strong><&sol;p>&NewLine;<p><strong>• Unemployed<&sol;strong><&sol;p>&NewLine;<p><strong>• Belonging to a previously disadvantaged group<&sol;strong><&sol;p>&NewLine;<p><strong>• People living with disabilities are encouraged to apply<&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Duties &amp&semi; Responsibilities<&sol;strong><&sol;p>&NewLine;<p><strong>PROCESS Participate actively in classroom sessions and practical onthejob training&comma; aligning tasks with the requirements of the learnership program&period; Develop a deep understanding of the companys products&comma; policies&comma; and procedures&comma; crucial for successful onthejob training activities&period; Compile a comprehensive portfolio of evidence&comma; meticulously prepared for submission to SETA&period; Maintain detailed logbooks for workbased learning&comma; ensuring a thorough record of practical experiences&period; Successfully complete formative and summative assessments&comma; achieving the required proficiency level&period; Demonstrate adeptness in utilising company systems and grasping operational processes&comma; ensuring efficient workflow&period; <&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>CLIENT Foster and nurture relationships with clients&comma; internal&comma; and external stakeholders&comma; cultivating a network built on trust and respect&period; Adhere to service level agreements for clients and stakeholders&comma; managing expectations effectively&period; Provide recommendations for enhancing client service and ensuring fair treatment&comma; proactively improving service quality&period; Participate in a culture promoting meaningful relationships&comma; encourage open feedback&comma; and uphold exceptional client service standards&period; Monitor and enhance turnaround times and quality standards&comma; swiftly resolving issues to elevate client service delivery&period; Drive the achievement of client service delivery goals&comma; aligning with predefined standards for expert advice and service&period; <&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Manage client queries efficiently&comma; ensuring accurate resolution and utilising feedback to refine client service and operational processes&period; PEOPLE Building strong relationships and fostering positive expectations among colleagues&period; Continuously enhance expertise in industryspecific knowledge&comma; applying it effectively in specialised areas&period; Positively influence and support change initiatives&period; <&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Encourage a culture of innovation&comma; actively developing&comma; sharing&comma; and implementing new ideas within the team&period; Promote a workcentric mindset&comma; emphasising productivity&comma; service excellence&comma; and quality management&period; Take ownership of career development&comma; proactively driving personal and professional growth opportunities&period; Exhibiting the core organisational values consistently&period; FINANCE Identify solutions to enhance costeffectiveness and operational efficiency&comma; driving financial prudence&period; Escalate unresolved policy and governance compliance issues&comma; facilitating thorough investigation and resolution&period; Participate in risk identification processes&comma; communicating recommendations effectively in relevant forums&period;<&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong> Competencies<&sol;strong><&sol;p>&NewLine;<p><strong>Examining Information&colon; Analyses and processes information asks probing questions strives to find solutions to problems&comma; Interacting with People&colon;Is lively and projects enthusiasm is talkative in making contact is focused on interacting and networking with people&comma; Articulating Information&colon;Is articulate in giving presentations is eloquent and explains things well projects social confidence when articulating information&comma; Thinking Positively&colon; Is optimistic and positive recovers easily from setbacks and obstructions is jovial and projects cheerfulness&comma; Embracing Change&colon; Copes with change and variety tolerates uncertainty and ambiguity adapts to new challenges&comma; Team Working&colon; Works participatively with others is democratic and encourages team contributions collaboratively involves others in decisionmaking&comma; Following Procedures&colon; Conforms and adheres to rules closely follows instructions and procedures minimises risks by sticking to processes&comma; Upholding Standards&colon; Behaves ethically and justly is discreet and maintains confidentiality meets commitments by acting with integrity&period; POLICY <&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong><a class&equals;"maxbutton-1 maxbutton" href&equals;"https&colon;&sol;&sol;momentumgroupltd&period;internal&period;erecruit&period;co&sol;candidateapp&sol;Jobs&sol;View&sol;MMH240805-7"><span class&equals;'mb-text'>CLICK HERE TO APPLY<&sol;span><&sol;a> <&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;