UNIVERSITY OF KWAZULU-NATAL IS HIRING CALL CENTRE AGENTS X10

<h3><strong>UKZN IS HIRING CALL CENTRE AGENTS X10<&sol;strong><&sol;h3>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Call Centre Agents X 10 &lpar;Fixed Term Contract&rpar;<&sol;strong><&sol;p>&NewLine;<p><strong>Listing reference&colon; ukzn&lowbar;000404<&sol;strong><&sol;p>&NewLine;<p><strong>Listing status&colon; Online<&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Position summary<&sol;strong><&sol;p>&NewLine;<p><strong>Industry&colon; Education &amp&semi; Training<&sol;strong><&sol;p>&NewLine;<p><strong>Job category&colon; Applications Administration<&sol;strong><&sol;p>&NewLine;<p><strong>Location&colon; Glenwood<&sol;strong><&sol;p>&NewLine;<p><strong>Contract&colon; Fixed Term Contract<&sol;strong><&sol;p>&NewLine;<p><strong>Remuneration&colon; Market Related<&sol;strong><&sol;p>&NewLine;<p><strong>EE position&colon; Yes<&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Introduction<&sol;strong><&sol;p>&NewLine;<p><strong>The incumbent will be responsible for handling telephonic inquiries&comma; about registration from internal staff members&comma; current students&comma; prospective students as well as the general public&period;<&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Job description<&sol;strong><&sol;p>&NewLine;<p><strong>Main responsibilities will include assisting callers with information on entrance requirements&comma; programs available&comma; and status checks as well as assisting with online acceptance of offers&period; Referring clients and queries to College Offices or Student Fees&comma; etc if requests fall outside the boundaries of this Office&period; <&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong>Minimum requirements<&sol;strong><&sol;p>&NewLine;<p><strong>• Current Final Year&sol;Current Postgraduate UKZN students<&sol;strong><&sol;p>&NewLine;<p><strong>• Good academic standing<&sol;strong><&sol;p>&NewLine;<p><strong>• Knowledge of University processes and structures<&sol;strong><&sol;p>&NewLine;<p><strong>• Telephone etiquette<&sol;strong><&sol;p>&NewLine;<p><strong>• Problem Solving &amp&semi; Analyzing Information<&sol;strong><&sol;p>&NewLine;<p><strong>• Preferably some experience in call centre work and working knowledge of MS Office package including MS Teams&period;<&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p><strong><a class&equals;"maxbutton-1 maxbutton" href&equals;"https&colon;&sol;&sol;ukzn&period;ci&period;hr&sol;applicant&sol;index&period;php&quest;controller&equals;Listings&&num;038&semi;method&equals;view&&num;038&semi;listingid&equals;6d662341-a342-4146-826b-a73069eed0ae"><span class&equals;'mb-text'>CLICK HERE TO APPLY<&sol;span><&sol;a> <&sol;strong><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;