SABC Career Opportunities: Wellness Administrator (12521)
Requisition ID 12521 – Group Services: Human Resources – Group Exco: Human Capital Serv – GP – Auckland Park
POSITION: WELLNESS ADMINISTRATOR
DIVISION: HUMAN RESOURCES
REPORT LINE: MANAGER: EMPLOYEE WELLNESS
POSITION ID: 60017634
SCALE CODE: 405
MAIN PURPOSE OF POSITION
Reporting to the Manager: Wellness, the incumbent is to provide an effective and efficient administrative support service to wellness department and its clients in order to ensure that Employee Wellness achieves its strategic objectives.
DUTIES AND RESPONSIBILITIES
OFFICE ADMINISTRATION
- Providing dedicated administrative support to the Wellness unit (including gym) and support all the activities associated with a wellness calendar and wellness projects from start to end.
- Ensure that wellness articles and wellness communications are sent out to Corporate Communications as per schedule.
- Support and assist with the planning, coordination and implementation of all Employee Health and Wellness events (e.g. Wellness Days, World Aids etc.) within SABC and in the Regions.
- Research the sponsorship in support of wellness events and supply research data for wellness articles and benchmarks.
- Support the wellness team in rendering key projects.
- Booking and supporting exhibition for wellness days and preparation of venues for workshops and meetings.
- Administer the filing system within the department including gym in order to ensure the accurate filing of documentations. High level of confidentiality is key.
- Ensure effective, efficient, accessible and reliable filing of all physical and electronic documentation related to the business plan and contracts as well as SLA.
- Ordering of office supplies required for day-to-day functioning.
- Assist with consolidation of departmental monthly, quarterly and annual reports.
- File quotation and invoice for compliance, i.e. PR, PO and SES Numbers, tax invoice, etc.
- Ensure that Independent Medical Evaluation invoices are not proceed before the reports are received.
- Load all invoices including gym fitness instructor invoices and payments on SAP.
- Follow up of payments with SAP and Finance.
- Liaise with Procurement for procuring wellness merchandise.
- Assist with compiling and putting up posters for wellness events, communications etc.
- Organize traveling arrangements and planning of itinerary of the wellness team.
- Maintain a professional interface with stakeholders.
- Providing dedicated administrative support to the Wellness unit (including gym) and support all the activities associated with a wellness calendar and wellness projects from start to end.
- Ensure that wellness articles and wellness communications are sent out to Corporate Communications as per schedule.
- Support and assist with the planning, coordination and implementation of all Employee Health and Wellness events (e.g. Wellness Days, World Aids etc.) within SABC and in the Regions.
- Research the sponsorship in support of wellness events and supply research data for wellness articles and benchmarks.
- Support the wellness team in rendering key projects.
- Booking and supporting exhibition for wellness days and preparation of venues for workshops and meetings.
- Administer the filing system within the department including gym in order to ensure the accurate filing of documentations. High level of confidentiality is key.
- Ensure effective, efficient, accessible and reliable filing of all physical and electronic documentation related to the business plan and contracts as well as SLA.
- Ordering of office supplies required for day-to-day functioning.
- Assist with consolidation of departmental monthly, quarterly and annual reports.
- File quotation and invoice for compliance, i.e. PR, PO and SES Numbers, tax invoice, etc.
- Ensure that Independent Medical Evaluation invoices are not proceed before the reports are received.
- Load all invoices including gym fitness instructor invoices and payments on SAP.
- Follow up of payments with SAP and Finance.
- Liaise with Procurement for procuring wellness merchandise.
- Assist with compiling and putting up posters for wellness events, communications etc.
- Organize traveling arrangements and planning of itinerary of the wellness team.
- Maintain a professional interface with stakeholders.
- Ensure that clients that require wellness support are directed to the relevant resources timeously.
- Arranging bereavement flowers by following the prescribed processes.
- Ensure that both wellness and OD U-drive is updated routinely.
- Keep database of service providers that can be accessed for wellness days.
- Ensure that clinic medication orders are processed timeously.
- Assist with inspection of first aid boxes and condom dispensers and ensure that these are routinely refilled.
- Ensure the timeous sign-off of business plans within the guidelines of the delegation of Authority Framework.
- Attend to all queries promptly and accurately
- Perform ad hoc duties upon manager’s request
- Keeping and controlling different databases for wellness related functions.
- Scheduling and minute taking as well as disseminating minutes of operational meetings and other unit meetings.
- Acceptance and registering of all items received by wellness units including donations.
- Ensure that freelancer’s contracts are generated as per the SABC protocols and assigned off as per the policy.
- Control and monitor the gym entrance and that members swipe cards/sign register.
- Ensure that calls are logged for all gym equipment that needs repair and maintenance and report to the relevant SABC department.
- Capture attendance statistics of members coming to use the general facilities and of the classes.
- Assist with putting together monthly rosters.
- Liaise with the service provider with regards to equipment repairs and maintenance (where applicable).
- Execute marketing of wellness services and gym to all SABC employees in Auckland Park and Provinces.
- Work with the service provider, corporate communication and graphic designers to facilitate wellness communication.
- Executing periodical wellness and gym surveys e.g. on utilisation of the services, employee/ member satisfaction.
- Assist in developing and ensure that monthly gym roster for all gym independent contractors.
- Daily monitoring and supervision of the gym staff register.
- Attend to gym member’s requests and resolve gym complaints where reasonably possible/ escalate the complaints to Employee Wellness Manager.
- Ensure the safety of members while using the gym facility and ensure that fitness equipment is maintained as per the schedule.
- Assist with identification of gym exercise classes and programs including aerobics, circuit that meet the target market.
- Assist with implementation of screening and gym fitness assessments program for new members and prescribe lifestyle changes, dietary considerations and health and fitness development plan.
- Assist with driving the health agenda through providing clients with information or resources about nutrition, weight control and lifestyle issues.
- Assist with source the pool of group training instructors and fitness instructors.
- Book gym fitness assessment for staff and gym members.
- Maintain a professional interface with stakeholders.
- Provide information required for reporting and presentations.
- Receive and assist service providers visiting the SABC gym.
- Work with the project manager and other stakeholders on the vitality centre and new gym project.
- Assist in enforcing controls with the daily running of the gym and independent contractors.
- Ensure that new gym membership forms are submitted to payroll.
- Assist with monthly report consolidations when necessary.
STAKEHOLDER MANAGEMENT
- Liaise with internal and external Stakeholders on and maintain an effective, professional interface all the time.
- Build and maintain an effective and professional relationship with all stakeholders.
- Be able to mitigate shifts should there be a need. Design, facilitate and manage the design and implementation of learning curriculum / programmes for specific organisational requirements.
INHERENT/MINIMUM REQUIREMENTS
QUALIFICATIONS
- Relevant Degree /National Diploma (NQF6/7) in Administration, Human Resources
EXPERIENCE
- 1-2 years’ experience in Administration role or Human Resources
- Experience in Wellness will be an added advantage
KNOWLEDGE
- Ability to handle confidential information.
- High level of professionalism
- Excellent communication skills.
- Must have Advanced computer literacy MS Packages (Advance
- MS Office, advance Excel Internet, PowerPoint, Ms Projects) etc.
- Administrative, interpersonal and computer skills.
- Accuracy with figures, grammar and spelling is essential.
- Excellent interpersonal skills and communication skills (verbal and written)
- High level planning and co-coordinating skills.
- Liaison with internal and external clients and stakeholders
- Good track record of organizational skills and competent management of office and diary.
- Superior information retrieval skills.
- Must be able to work independently, take decisions and solve problems
- Display initiative.
- Attention to detail.
- Customer services skills.
- Proactive decision making skills.
- Knowledge of office administration and super information retrieval
- Knowledge of best practice in the delivery and management of Employee Health and Wellness Programmes
- Knowledge of Basic Conditions of Employment (BCEA) and Safety, Health, Environment, Quality (SHEQ) standards
- Knowledge of Occupational Health & Safety Act
- Knowledge of Labour Relations Act and other relevant employment practices related regulations
- SABC Company policies and procedures (Finance / HR / Procurement)
- Project Management (MS Project) Knowledge of business principles
- HR Business Processes and Systems understanding.
- Understanding of related policy (Limited).
- SAP experience
- Interpersonal communication
- General Office administration.
- Handling of all accounts and general queries related to business.