Shoprite Group is hiring a Senior People Specialist (Transpharm and Red Star) (SHO241213-8) – Transpharm
Job Details
Reference Number
SHO241213-8
Job Title Senior People Specialist (Transpharm and Red Star)
Job Type Permanent
Location – Country South Africa
Purpose of the Job
The Senior People Specialist plays a crucial role in collaborating with the broader People team and business leaders to ensure effective and efficient operational delivery of People services.
To facilitate and manage the relationship between the business and its employees, particularly in the context of collective bargaining, support with negotiations, and compliance with labour laws and regulations. This position is responsible for managing People practices within the assigned division, which is in the wholesale and distribution industry, aligning with strategic and operational objectives to drive the People agenda. The Senior People Specialist provides valuable input on functional People-related requirements and is essential for maintaining day-to-day operational excellence in business operations, taking operational accountability for achieving People goals within their designated region.
Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.
Job Advert Details
Job Category Human Resources
Job Objectives
Employee-Centric Delivery
Drive operational planning for People functions, integrating with divisional and regional operational plans.
Execute the Divisional People Roadmap, delivering comprehensive People services and solutions, including resolving industrial relations matters.
Provide guidance and coaching on People practices, policies, and procedures while managing escalations within the region.
Stay informed on new developments within the People team to ensure alignment with service offerings.
Collaborate with the broader People team to facilitate service and solution delivery.
Lead the implementation of People projects and initiatives, focusing on employee enablement and optimization.
Oversee sourcing, recruitment, and onboarding in partnership with the Divisional People Partner and Recruitment Consultant, in alignment with People Solutions and Services Teams.
Oversee talent management processes, including performance management, learning and development, and associated budgeting as designated by the People Partner.
Analyze People data and trends to diagnose issues and recommend effective solutions in collaboration with the People team.
Provide advisory services to leadership, aligning change priorities with People and regional objectives.
Deliver holistic People support throughout the employee lifecycle and ensure workforce management and wellness initiatives promote operational efficiency.
People (Self, Team & Organizational)
Facilitate People-related activities, operations, and administration to enhance productivity and engagement.
Manage employee engagement and wellness initiatives within the region.
Financial, Reporting & BI
Maintain accuracy of People-related data, including , reporting lines, and other relevant attributes.
Manage the assigned budget and maintain cost control measures as designated by the People Partner.
Leverage data to drive People-related decision-making, sharing insights and metrics with the region.
Governance & Compliance
Ensure adherence to People governance structures, policies, processes, and frameworks.
Implement governance measures within the region and identify key People risks for mitigation in collaboration with Divisonal People Partner.
Deliver a regional People Risk Plan.
Future-Fit
Oversee the implementation of change initiatives to foster adoption and adaptation.
Promote continuous improvement in regional People processes in partnership with the Divisional People Partner and People Partner.
Qualifications
Essential
Degree in Human Resources or equivalent
Experience
Essential
Up to 3+ years of experience in a generalist HR role with exposure to various aspects of the HR employee lifecycle.
Proven experience in dealing with matters related to the LRA, BCEA, and a unionised environment.
Desirable
Experience within the wholesale, FMCG, retail sector, or a similar environment.
Knowledge and Skills
Essential
Knowledge of Labour Legislation
Labour Relations Act (LRA): Understanding of the laws governing employer-employee relations, including dispute resolution, unfair dismissal, and rights of employees.
Basic Conditions of Employment Act (BCEA): Knowledge of the minimum standards for employment, such as working hours, overtime, and leave entitlements.
Employment Equity Act (EEA): Understanding of measures to eliminate discrimination and promote fairness in the workplace.
Skills Development Act: Knowledge of employee training and development regulations.
Sectorial Determinations 9: Knowledge of conditions of employment for workers in the Wholesale and Retail Sector.
Dispute Resolution and Conflict Management
Dispute Resolution Skills: Ability to mediate and resolve conflicts between employees and employers, including negotiating settlements and facilitating conversations.
Understanding of Bargaining Council Processes: Knowledge of procedures involving trade unions and collective bargaining agreements.
Arbitration and Conciliation: Understanding of how to navigate disputes through the Commission for Conciliation, Mediation, and Arbitration (CCMA).
Communication Skills
Effective Negotiation: Strong verbal and written communication skills to negotiate with both employees and employers on various matters such as pay, working conditions, and benefits.
Report Writing: Ability to document agreements, disputes, and settlements clearly and accurately.
Mediation and Listening: The ability to listen to all sides of a dispute and mediate in a neutral, professional manner.
HR and Industrial Relations Expertise
Industrial Relations Practices: Understanding how unions function, collective agreements, and strategies for dealing with unionized and non-unionized workforces.
Labour Union Relations: Competency in managing relationships with unions and representing the employer’s interests while maintaining constructive relationships.
Workplace Discipline: Knowledge of discipline and grievance procedures, ensuring that disciplinary actions are fair, consistent, and legally compliant.
Problem-Solving and Critical Thinking
Issue Identification and Analysis: Ability to identify potential labour issues and provide proactive solutions.
Strategic Decision Making: Applying strategic thinking to resolve long-term workplace challenges related to labour relations.
Leadership and Management Skills
Team Leadership: Ability to lead and work with HR teams or representatives in managing labour relations matters effectively.
Change Management: Leading the implementation of new workplace policies and practices while managing resistance to change.
Behavioural
Well-organized with excellent time-management skills.
Strong tactically, critically, and analytical thinking abilities.
Reliable and trustworthy, capable of inspiring confidence.
Results-oriented with a commitment to achieving goals.
Excellent communication skills at all management levels.
Persuasive, with the ability to influence others effectively.
Technical Skills
Experience with SAP systems and Workforce Management Systems (WFM).
Solid understanding of business HR processes and organizational operations.
Proficient in MS Office 365, including intermediate knowledge of Excel, Word, and Outlook.
The role will require some travel, nationally in South Africa.