<p><a href="https://careers.raf.co.za/job/Menlo-Park-Administrative-Officer-%28Document-Services%29-Gaut/1164090255/#"></a></p>
<h1 style="font-weight: 400;"><strong>Administrative Officer (Document Services)</strong></h1>
<p><strong>Division: Operations</strong></p>
<p><strong>Reference No: 5753</strong></p>
<p><strong>Location: </strong></p>
<p><strong>Menlo Park, Gauteng, ZA</strong></p>
<p><strong>Employment Type: Fixed Term Contract</strong></p>
<p><strong>Disability (EE targeted role): No</strong></p>
<p><strong>T.A.S.K Grade: 10</strong></p>
<p><strong>Job Posting Salary: R434,656.00</strong></p>
<p><strong>Job Posting End Date: 1 Jul 2025</strong></p>
<p><strong>The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.</strong></p>
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<p><strong>THIS IS A TWENTY FOUR (24) MONTHS FIXED TERM CONTRACT</strong></p>
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<p><strong>Purpose: To provide an efficient document management service in the RAF</strong></p>
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<p><strong>Key Perfromance Areas</strong></p>
<p><strong>Process incoming/outgoing mail and mail batching</strong></p>
<ul>
<li><strong>Deal with unidentified mail and faxes. </strong></li>
<li><strong>Ensure optimum daily dispatch and receiving of mail and goods.</strong></li>
<li><strong>Resolve mail related queries of a more contentious nature.</strong></li>
<li><strong>Control mail distribution process.</strong></li>
<li><strong>Ensure the receipt, capturing and dispatch of Legal. Process Documents (e.g. summonses &; writs) adheres to critical timeframes.</strong></li>
<li><strong>Do regular inspection of registers of payments to Finance.</strong></li>
<li><strong>Ensure that the physical and/or electronic records are maintained.</strong></li>
<li><strong>Perform searches and/or retrieve documents from Share Point and scanning solution</strong></li>
</ul>
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<p><strong>Render Correspondence Management services</strong></p>
<ul>
<li><strong>Ensure that mail and files are validated before scanning.</strong></li>
<li><strong>Allocate mail to scanners for scanning.</strong></li>
<li><strong>Ensure that all scanned mail and files are indexed and successfully released to Scanning solution and indexing. </strong></li>
<li><strong>Handle ICT related queries.</strong></li>
<li><strong>Ensure scanners &; equipment operate optimally.</strong></li>
<li><strong>Copying, binding and laminating.</strong></li>
<li><strong>Ensure that requests for copying, binding or laminating are executed efficiently and timeously.</strong></li>
<li><strong>Monitor availability of messenger services for delivery of items to financial institutions, Government departments, clients, at all times.</strong></li>
<li><strong>Ensure the delivery of an effective and efficient messenger service within the RAF.</strong></li>
<li><strong>Booking of vehicle for delivery / collection of items.</strong></li>
<li><strong>Ensure that archiving of scanned files and documents is done in accordance with the Archive Act and RAF RMS strategies and objectives.</strong></li>
</ul>
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<p><strong>Render supervisory responsibilities for Correspondence Management staff</strong></p>
<ul>
<li><strong>Manage allocation and execution of tasks by subordinates.</strong></li>
<li><strong>Ensure staff adhere to policies and procedures.</strong></li>
<li><strong>Maintain discipline and report breaches to senior to action.</strong></li>
<li><strong>Mediate and resolve areas of conflict amongst subordinates.</strong></li>
<li><strong>Training and re-training of staff members.</strong></li>
<li><strong>Monitor staff leave usage.</strong></li>
<li><strong>Monitor time keeping and work attendance.</strong></li>
</ul>
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<p><strong>Provide inputs and ensure adherence to Policies and Procedures</strong></p>
<p><strong>Participate in the development of Policies and Procedures within area of responsibility.</strong></p>
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<p><strong>Qualification and Experience</strong></p>
<ul>
<li><strong>NQF 7 (Bachelor’s Degree or Advanced Diploma in Administration/ Business Management related qualification</strong></li>
<li><strong>Relevant 3 years’ experience in an Administrative/ records management/mailroom environment.</strong></li>
</ul>
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<p><strong>The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.</strong></p>
<p><strong>Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful</strong></p>
<p><strong>Security Vetting shall be conducted on all prospective employees</strong></p>
<p><strong>It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.</strong></p>
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<p><strong><a class="maxbutton-1 maxbutton" href="https://careers.raf.co.za/talentcommunity/apply/1164090255/?locale=en_GB"><span class='mb-text'>CLICK HERE TO APPLY</span></a> </strong></p>

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