Receptionist Jobs at The Capital Hotels – Various Provinces

The Capital Hotels is inviting suitably qualified candidates to apply for Receptionist opportunities in various provinces across South Africa. These positions are ideal for candidates with Matric, hospitality experience and strong customer service skills who are interested in building a career in the hotel and hospitality industry.

One of the advertised Receptionist positions is based in various provinces, offering a salary of R8,000 – R10 000 per month on a permanent, full-time basis.

Receptionist Vacancies

As a Receptionist at The Capital Hotels, you will play an important role in creating a positive experience for guests from the moment they arrive at the hotel.

The company describes its workplace culture as one that values employees, teamwork, integrity and excellent guest service. The Capital Hotels aims to create an environment where employees feel respected, appreciated and supported while providing opportunities for career growth and promotion.

Key Duties and Responsibilities

Successful candidates will be responsible for a range of front-office and guest-service duties, including:

• Checking guests in and out of the hotel.
• Maintaining guest accounts.
• Processing guest transactions during their stay.
• Assisting guests with special needs and requests.
• Handling guest queries and providing professional assistance.
• Assisting with reservations when required.
• Maintaining a high standard of customer service.
• Handling sensitive guest information with confidentiality.
• Working with colleagues to ensure smooth hotel operations.

Receptionists are often the first point of contact for hotel guests, making professionalism, communication and a friendly attitude important parts of the role.

Minimum Requirements

Applicants interested in the Receptionist vacancies should meet the following requirements:

• Matric
• Strong computer literacy skills.
• Knowledge of MS Office.
• Experience with a reputable Property Management System (PMS), preferably Protel.
• Ability to work shifts.
• Strong attention to detail.
• Excellent communication skills.
• Ability to remain calm and take control when dealing with incidents or problems.
• Ability to work independently and as part of a team.
• Honest and trustworthy.
• Presentable and well spoken.
• Strong problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Team-player attitude and the ability to lead by example.

Receptionist Salary and Location

The advertised Receptionist position in various provinces offers a salary of R8,000 – R10 000 per month.

The position is permanent and full-time. The company is also advertising Receptionist opportunities in various provinces, so candidates should check the available vacancies carefully before submitting an application.

Applicants who live outside the city where the successful hotel is located should note that relocation costs will be their own responsibility if they are appointed.

Who Should Apply?

This opportunity may be suitable for job seekers who have completed Matric and have previous experience working as a receptionist, particularly within the hospitality environment.

Candidates with a hospitality qualification, good computer skills and experience using hotel Property Management Systems may have an advantage. Because the role involves dealing directly with guests, applicants should also be comfortable communicating professionally and handling different customer requests.

The ability to work shifts is important because hotel operations run throughout the day and may include weekends and public holidays.

Final Thoughts

Receptionist jobs can provide valuable opportunities for candidates looking to grow within the hospitality and hotel industry. The Capital Hotels offers a workplace culture focused on employee development, guest service, teamwork and recognising talent.

If you meet the requirements, especially the Matric, hospitality qualification, consider applying for the available positions in your area.

How to Apply