<h1 itemprop="title"><img class="logo" src="https://rmkcdn.successfactors.com/05298491/24cdd26a-2959-4419-8350-6.png" alt="Capitec Logo" width="377" height="55" /></h1>
<h1 id="job-title" itemprop="title">Capitec Call Centre Agents</h1>
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<h1 itemprop="title">Agent: Direct Loan</h1>
<p id="job-company" class="jobCompany" ><strong>Company: </strong> <span>Capitec Bank Ltd</span></p>
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<p><span><b>Apply by</b>:<b> 07 October 2022 </b></span></p>
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<h2><b>Purpose Statement</b></h2>
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<li>To respond to telephone and online queries from clients; provide service, fulfil clients’ needs and the granting of Global One (Save, Transact, Insure, Credit) and achieve targets.</li>
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<h2><b>Experience</b></h2>
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<p>Min:</p>
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<li>This role is deemed to be appropriate for a matriculate without previous experience.</li>
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<p>Ideal:</p>
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<li>1 – 2 years telemarketing experience, preferably in sales</li>
<li>Call centre experience</li>
<li>Of a sales/credit/fraud environment</li>
<li>Of (Or) working in a Capitec Bank branch</li>
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<h2><b>Qualifications (Minimum)</b></h2>
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<li>Grade 12 National Certificate / Vocational</li>
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<h2><b>Qualifications (Ideal or Preferred)</b></h2>
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<li>A relevant tertiary qualification in Human Resources or Business Management</li>
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<h2><b>Knowledge</b></h2>
<h2>Min:</h2>
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<li>Basic calculations</li>
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<p>Ideal:</p>
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<li>Understanding of banking or financial principles and environment</li>
<li>Basic telesales techniques and methods</li>
<li>Basic sales principles and techniques</li>
<li>Basic operational and product knowledge</li>
<li>Capitec Bank Products and Procedure</li>
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<h2><b>Skills</b></h2>
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<li>Communications Skills</li>
<li>Computer Literacy (MS Word, MS Excel, MS Outlook)</li>
<li>Attention to Detail</li>
<li>Analytical Skills</li>
<li>Selling Skills</li>
<li>Influencing Skills</li>
<li>Telephonic / Call skills</li>
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<h2><b>Conditions of Employment</b></h2>
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<li>Clear criminal and credit record</li>
<li>Willing to work regular shifts or weekends or rotational standbys</li>
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<p><span><em>Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.</em></span></p>
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<a class="maxbutton-1 maxbutton" href="https://careers.capitecbank.co.za/job/Bellville-Agent-Direct-Loan-West/855824101/"><span class='mb-text'>CLICK HERE TO APPLY</span></a>
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<p><strong>Location:</strong> <span class="jobGeoLocation">Bellville, Western Cape, ZA </span></p>
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