MR PRICE IS HIRING CALL CENTRE AGENTS FOR NEW ACCOUNTS

<h3><span><strong><span style&equals;"font-size&colon; medium&semi;">Call Centre Agent &lpar;New Accounts&rpar;<&sol;span><&sol;strong><&sol;span><&sol;h3>&NewLine;<p>JOB PURPOSE<&sol;p>&NewLine;<p><span><span style&equals;"font-size&colon; small&semi;">As a key member of our team&comma; you will ensure that all customer inquiries&comma; store card applications&comma; correspondence&comma; and employment verifications are handled efficiently and professionally&period;<&sol;span><&sol;span><&sol;p>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>RESPONSIBILITIES<&sol;p>&NewLine;<ul>&NewLine;<li><span><span style&equals;"font-size&colon; small&semi;">Ensure customer&&num;8217&semi;s queries&comma; correspondence and needs are actioned timeously to provide excellent customer service and avoid backlogs and customer complaints&period;<&sol;span><&sol;span><&sol;li>&NewLine;<li><span><span style&equals;"font-size&colon; small&semi;">Telephonically confirm employment and personal details to verify information provided on the store application forms<&sol;span><&sol;span><&sol;li>&NewLine;<li><span><span style&equals;"font-size&colon; small&semi;">Update customer&&num;8217&semi;s details on relevant Debtor&&num;8217&semi;s systems to ensure an accurate and up-to-date customer details base<&sol;span><&sol;span><&sol;li>&NewLine;<li><span><span style&equals;"font-size&colon; small&semi;">Process all store card applications across all divisions to increase customer and credit base &lpar;outbound agents only&rpar;<&sol;span><&sol;span><&sol;li>&NewLine;<&sol;ul>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<p>REQUIREMENTS<&sol;p>&NewLine;<ul>&NewLine;<li><span style&equals;"font-family&colon; arial black&comma; sans-serif&semi;"><strong><span style&equals;"font-size&colon; small&semi;">Grade 12<&sol;span><&sol;strong><&sol;span><&sol;li>&NewLine;<li><span><span style&equals;"font-size&colon; small&semi;">1 year call centre experience &&num;8211&semi; in new accounts environment <&sol;span><&sol;span><&sol;li>&NewLine;<li><span><span style&equals;"font-size&colon; small&semi;">Knowledge and understanding of industry legislature&colon; <&sol;span><&sol;span><span><span style&equals;"font-size&colon; small&semi;">Consumers Protection Act&semi; <&sol;span><&sol;span><span><span style&equals;"font-size&colon; small&semi;">POPI &lpar;Protection of Personal Information Act&rpar;&semi; <&sol;span><&sol;span><span><span style&equals;"font-size&colon; small&semi;">National Credit Act&semi; <&sol;span><&sol;span><span><span style&equals;"font-size&colon; small&semi;">ICASA &lpar;Independent Communications Authority of South Africa&rpar; <&sol;span><&sol;span><&sol;li>&NewLine;<&sol;ul>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<div class&equals;"fusion-layout-column fusion&lowbar;builder&lowbar;column fusion-builder-column-2 fusion&lowbar;builder&lowbar;column&lowbar;1&lowbar;2 1&lowbar;2 fusion-flex-column">&NewLine;<div class&equals;"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column">&NewLine;<div class&equals;"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two">&NewLine;<p class&equals;"sectionHeader display-4 w-100 mb-5">we’re looking for movers and shakers<&sol;p>&NewLine;<&sol;div>&NewLine;<div class&equals;"fusion-separator fusion-full-width-sep"><&sol;div>&NewLine;<div class&equals;"fusion-text fusion-text-1">&NewLine;<p>We love where we work&comma; and we think you will&comma; too&period; <strong>We’re on a mission&period; A mission to be the best&period;<&sol;strong><&sol;p>&NewLine;<p>We pride ourselves on our <strong>fast-moving&comma; fast-working and collaborative culture<&sol;strong>&period; Our people are our success&comma; and that’s why we love people with a point of view&period; We hire for attitude and train for skill – so&comma; what does that mean for you&quest; It means that if you’re passionate and you have a great attitude&comma; then you’re one step closer to joining our family&period;<&sol;p>&NewLine;<&sol;div>&NewLine;<div class&equals;"fusion-text fusion-text-1">&NewLine;<p>We’re a company made up of <strong>free-thinkers&comma; doers&comma; makers&comma; creators&comma; crafters&comma; art lovers&comma; tech heads&comma; planners&comma; disruptors&comma; wordsmiths&comma; number crunchers&comma; pun enthusiasts&comma; engineers&comma; left and right-brainers&comma; award winners<&sol;strong> … you get the picture&period; We take our work seriously&period; But ourselves&quest; Not so much&period;<&sol;p>&NewLine;<&sol;div>&NewLine;<&sol;div>&NewLine;<&sol;div>&NewLine;<p>&nbsp&semi;<&sol;p>&NewLine;<a class&equals;"maxbutton-1 maxbutton" href&equals;"https&colon;&sol;&sol;mycareer&period;csod&period;com&sol;ux&sol;ats&sol;careersite&sol;4&sol;home&sol;requisition&sol;10814&quest;c&equals;mycareer"><span class&equals;'mb-text'>CLICK HERE TO APPLY<&sol;span><&sol;a>&NewLine;