Ackermans Shop Assistants x20



Details



Job Title Shop Assistant
Department Operations – Stores
Brand Ackermans
Reporting To Position Manager
Job Type Classification Permanent
Number of Positions 20
Location – Country South Africa

 



Job Advert

The purpose of this P40/P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.



Qualifications • Grade 12 or equivalent

 



Knowledge, Skills and Experience Knowledge and skills:
• Excellent customer service skills
• Communication skills – fluent in English (any other language would be beneficial
• Tenacious
• High energy levels
• Highly motivated and target driven

Experience:
• Previous retail experience would be advantageous

 



Key Responsibilities 1. Provide excellent customer service to give customer a great shopping experience
– Assist shoppers to find the goods and products that they are looking for
– Attend to customer queries / complaints

 



2. Cashier duties
– Process cash and card payments
– Process Lay Bys
– Process customer refunds
– Reporting discrepancies and problems to the supervisor
– Till balancing

 



 

3. Merchandising
– Ensure that stock is correctly priced and displayed
– Ensure product availability of the sales floor
– Housekeeping
– Keeping up to date with promotions

 



 

4. Risk
– Ensure that products are tagged in line with the company policy
– Participating in stock takes
– Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management

5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.

 



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