Receptionist Vacancy 2026: Permanent Position Available

Are you an experienced receptionist with strong communication and customer service skills? A permanent Receptionist position is for a professional who enjoys working with people and creating a positive first impression.

The successful candidate will serve as the first point of contact for visitors, callers and other stakeholders, helping ensure that reception services run smoothly and professionally.

Receptionist Job Details

• Position: Receptionist
• Reference number: REP03
• Job type: Permanent
• Work level: Skilled
• Salary: Market related

Purpose of the Role

The receptionist will provide professional assistance to stakeholders who contact or visit the company in person, by telephone or by email. The role is important in representing the company’s culture and ensuring that visitors and callers receive a helpful, friendly and professional service.

The successful applicant should be organised, patient and able to manage reception duties in a busy environment.

Key Duties and Responsibilities

The receptionist will be responsible for maintaining professional reception standards and assisting with daily front-office operations. Duties include:

• Welcoming and assisting clients, tenants, contractors and staff.
• Answering telephone calls, screening them and directing them to the appropriate staff members.
• Providing basic information and taking accurate telephone messages.
• Ensuring the reception area remains clean, tidy and well maintained.
• Booking and coordinating meeting rooms and managing room availability.
• Ensuring meeting rooms are serviced between meetings.
• Liaising with baristas regarding catering and refreshments.
• Reporting operational issues, such as problems with air-conditioning, lifts or other facilities, to the Front Office Lead.
• Contacting relevant service providers or emergency services when required.
• Protecting personal information and following the company’s POPIA policies and procedures.

The receptionist will also interact with internal and external stakeholders, from board members and staff to visitors and messengers.

Minimum Requirements

Applicants should meet the following requirements:

• Matric or Grade 12.
• At least two years of customer-facing experience.
• A proven track record in client liaison and switchboard duties.
• Excellent verbal and written communication skills.
• Basic computer skills and proficiency in Outlook, Word and Excel.

Skills and Competencies

The company is looking for a candidate who is friendly, service-oriented, patient and well presented. Applicants should also demonstrate:

• Reliability, honesty and trustworthiness.
• Strong organisational and interpersonal skills.
• Initiative and the ability to work with limited guidance.
• Attention to detail and the ability to meet deadlines.
• Flexibility and teamwork.
• Assertiveness and drive.
• Effective time management.
• The ability to resolve operational issues within the role.

Final Thoughts

This permanent Receptionist vacancy may suit an experienced customer service professional who is confident communicating with people and managing front-office responsibilities. Applicants should ensure they meet the experience and computer skills requirements before applying.

How to Apply