KFC Rohloff Group Team Member Vacancy 2026 – Emerald Resort & Casino

Rohloff Group is inviting applications for a Team Member position at KFC Emerald Resort & Casino. This opportunity is suitable for individuals who have Matric, enjoy working with people and are passionate about providing excellent customer service in a fast-paced restaurant environment.

The successful candidate will assist with customer service, taking orders, handling payments, food preparation, cleaning and maintaining restaurant standards. Applicants with previous experience in retail, hospitality, restaurants or customer service are encouraged to apply.

Job Details

• Company: Rohloff Group
• Position: Team Member (TM)
• Restaurant: KFC Emerald Resort & Casino
• Job Category: Operations
• Industry: Fast Food / Hospitality
• Minimum Qualification: Grade 12 (Matric) with Bachelor’s Degree endorsement (University Exemption)
• Location: Vanderbijlpark

About the Position

The Team Member will be part of the KFC Rohloff Group team, helping deliver quality food and memorable customer experiences.

The role involves working across different restaurant operations, including front-of-house, middle-of-house and back-of-house activities. The successful candidate must be willing to assist wherever required to ensure that customers receive friendly, efficient service.

This position requires someone who enjoys teamwork, communicates well with customers and can perform duties in a busy restaurant environment.

Key Responsibilities

The successful candidate will be responsible for:

• Providing friendly and efficient customer service.
• Welcoming customers and taking food orders.
• Handling cash and card transactions accurately.
• Maintaining a clean, organised and welcoming restaurant.
• Replenishing stock and keeping service areas well-stocked.
• Assisting with basic food preparation and assembling orders.
• Supporting front-of-house, middle-of-house and back-of-house operations.
• Following food safety, hygiene and quality standards.
• Working with team members to ensure smooth restaurant operations.
• Assisting customers with enquiries and resolving concerns professionally.
• Cleaning designated areas, including storerooms and kitchens.

Minimum Requirements

Applicants must meet the following requirements:

• Grade 12 (Matric) with Bachelor’s Degree endorsement (University Exemption).
• A clear criminal record.
• Previous experience as a Cashier or Front-of-House or Middle-of-House Team Member is advantageous.
• Experience in customer service, retail, hospitality, restaurants or food service.
• Good communication and teamwork skills.
• Strong customer service abilities.
• Must live within 15 kilometres of the workplace.

Skills and Personal Attributes

Rohloff Group is looking for candidates who are friendly, reliable, hardworking and passionate about helping customers.

Applicants should have good communication skills, a positive attitude and the ability to work effectively with others. The successful candidate must also be comfortable handling customer transactions, following instructions and maintaining cleanliness.

Working Conditions

Candidates must be willing to work shifts, weekends and public holidays according to operational requirements.

The role involves physical activities, including standing for extended periods, cleaning, assisting with food preparation and working in a fast-paced restaurant environment.

Applicants should be able to remain focused and maintain high service standards during busy periods.

Final Thoughts

The KFC Rohloff Group Team Member vacancy at Emerald Resort & Casino may suit Matric-qualified candidates who are interested in gaining or developing experience in the restaurant and hospitality industry.

Applicants who meet the educational requirements, live within the required distance and have a passion for customer service should consider applying.

How to Apply