e-Rele Learnership Programme 2026/27 | 50 Positions | Grade 12

Are you an unemployed South African youth looking for a learnership opportunity? e-Rele is offering a 12-month Learnership Programme for 50 unemployed youth across South Africa.

The programme combines theoretical learning with practical workplace experience, giving successful learners an opportunity to develop valuable customer service, digital and workplace skills while working towards nationally recognised qualifications.

e-Rele Learnership 2026/27 Details

Company: e-Rele
Programme: e-Rele Learnership Programme 2026/27
Number of Opportunities: 50
Duration: 12 months
Location: South Africa – Nationwide
Stipend: R3,000 per month
Qualification: NQF Level 4 and 5
Age: 18
Minimum Qualification: Grade 12 / NQF Level 4 equivalent
Applications Open: 10 August 2026
Closing Date: 30 September 2026
Programme Start: 1 October 2026

About the e-Rele Learnership

e-Rele is a South African on-demand service marketplace that connects customers with vetted local service providers across various service categories.

The platform operates across areas such as plumbing, electrical services, cleaning, beauty, personal care and other services.

The learnership is designed to help unemployed youth develop practical skills while gaining experience in a growing technology-driven business environment.

It is an “earn-while-you-learn” opportunity, meaning successful learners will receive a R3,000 monthly stipend while completing the programme.

What Will Learners Learn?

The programme combines classroom-based learning with practical workplace exposure.

Learners will receive training in areas including:

• Customer service
• Communication and active listening
• Problem-solving
• Digital literacy
• CRM systems
• Communication tools
• Platform and booking systems
• Payment handling
• Service delivery
• Conflict resolution
• Handling customer complaints
• Workplace communication
• Practical workplace support

Learners will also become familiar with the different service categories available through the e-Rele platform.

Responsibilities

Successful learners will be expected to participate actively throughout the 12-month programme.

Responsibilities may include:

• Attending theoretical and practical training sessions
• Providing customer service through inbound and outbound interactions
• Responding to customer queries
• Resolving complaints and customer issues
• Capturing customer orders accurately
• Confirming customer bookings and orders
• Communicating with relevant stakeholders
• Promoting e-Rele services and products
• Working independently and as part of a team
• Completing assessments
• Completing portfolio requirements

Learners will be expected to take their training seriously and meet the programme’s learning and workplace requirements.

Requirements

To qualify, applicants must meet the following requirements:

• Be a South African citizen
• Have a valid South African ID
• Be between 18 and 35 years old
• Have Grade 12 / Matric or an equivalent NQF Level 4 qualification
• Be currently unemployed
• Be able to commit to the full 12-month programme
• Be fluent in English
• Have computer literacy
• Have strong communication skills
• Have a passion for customer service
• Have a clear criminal record
• Not have participated in a previous learnership programme

Additional South African languages will be an advantage.

What e-Rele Offers

Successful learners will receive a R3,000 monthly stipend and have an opportunity to work towards nationally recognised NQF Level 4 and Level 5 qualifications.

The programme also offers real-world experience, mentorship and ongoing professional development.

This could be particularly valuable for unemployed youth who want to build experience in customer service, technology, digital platforms and the service industry.

Documents Required

Applicants should prepare the following documents before applying:

• Certified copy of South African ID
• Certified copy of Matric certificate or equivalent
• Updated CV
• Proof of residence not older than three months

Applicants should ensure that their documents are clear and ready for submission.

Important Dates

Applications Open: 10 August 2026
Closing Date: 30 September 2026
Interviews: September 2026
Programme Starts: 1 October 2026

How to Apply