Cartrack is hiring Customer Care Agents
Listing reference: cartr_000556
Position summary
Industry: Telecommunication Services
Job category: Service Advisor
Contract: Permanent
EE position: No
Introduction
We have a great opportunity for seasoned Customer Care Agents! We’re a world-leading smart mobility tech company with over 1,750,000 subscribers across 23 countries. Our teams are collaborative, vibrant, and fast-growing, and all team members are empowered with the freedom to influence our products and technology.
Job description
We are looking for seasoned Customer Care agents to be based in our Customer Care department and provide first call resolution to our customers. We are looking for candidates with great work ethic, energy, and people who can provide exceptional telephonic customer service to customers. The successful incumbent will be a self-starter with a positive attitude and always willing to assist.
Minimum requirements
Completed Matric
Minimum of 2 years customer care experience
Retentions experience advantageous
Strong verbal and written communications skills
Solution orientated
Do you require help with the registration process?
Our Support team is here to assist. Tel: 010 140 3099 Email: careerssupport@cartrack.com
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