July 2025

Shoprite Call Centre Agents

 

 

Details

Job Details

Closing Date

2025/07/14

Reference Number

SHO250707-6

Job Title Contact Centre Agent

Job Type Permanent

Location – CountrySouth Africa

 

Purpose of the Job

The purpose of the Contact Centre Agent is to provide efficient customer support for all inbound and outbound customer interactions within available contact centre channels in a timely, friendly, knowledgeable, and professional manner. This involves providing a personalized service to customer needs by evaluating client queries and complaints to accurately guide them towards a solution or escalate the incidents concerned for further resolution. This role operates within a fast-paced and dynamic environment with reasonably large volumes of customer interactions. Working hours are a 40-hour work week, scheduled any five days from Monday to Sunday (shift work 8am -8pm) including public holidays.

 

 

Job Advert Details

Job Category Customer Service

Job Objectives

Support customer interactions across various channels (including voice, email, chat, social media, etc.). 

Answer and resolve customer interactions timeously to drive a First Contact Resolution (FCR) culture, by being knowledgeable and able to troubleshoot effectively.

Responsible to continually contribute towards a culture of excellence and innovation.

Own and manage all non-FCR interactions by escalating it to the relevant Resolution Owner, gaining feedback and relaying the information back to the customer. 

Remains knowledgeable of performance requirements, brands, products, programmes and process documentation. 

Ensure necessary systems are updated accordingly. 

Provide accurate, valid, and complete information to customers. 

Ensure all Service Level Agreements are adhered to and strive to meet set KPI targets.

Take the necessary steps to drive up customer retention. 

Ensure all set Shoprite standards, policies and procedures are followed. 

Proactively seek ways to continuously improve the customer experience.

 

 

Qualifications

Grade 12 / Matric – (essential).

NQF level 4, Post matric qualification – (preferred).

Experience

+1 years in a Customer Service environment in a similar role, with the ability, knowledge and skills in providing excellent customer service support – (essential).

Knowledge and Skills

Proficient in Microsoft O365 with a focus on applicable tools to execute areas of function – (essential).

 

CLICK HERE TO APPLY

FlySafair is hiring Cleaners

 

 

Job Reference Number: Facilities_Cleaner1

Department: HR & Corporate Services

Business Unit:

Industry: Aviation

Job Type: Temp

Salary: Market Related

Safair Operations, operating as FlySafair has a vacancy for a Temporary Cleaner at our Head Office. The successful applicant will report to the Manager: Facilities.

 

Job Description

Clean designated facility areas (dust, sweep, vacuum, mop, wash), including restrooms and kitchens, etc);

Notify Facilities of occurring deficiencies or needs for repairs;

Cooperate with the rest of the team(s) to allow for continuous and uninterrupted service as and where may be needed;

Follow all health and safety regulations;

Ensure sufficient stock levels of staff refreshments and consumable for allocated departments as and when required.

Job Requirements

Grade 12 or equivalent (Essential);

Proven work experience as a Cleaner (Advantageous);

Assist with Ad Hoc duties as and when required;

Knowledge of acceptable cleaning practices;

Knowledge of standard cleaning chemicals and supplies;

Basic knowledge of general hygiene practices.

 

 

Personal Attributes:

Act with integrity and professionalism;

Friendly and reliable;

Ability to work independently;

Honest;

Immaculate time keeping;

Able to maintain confidentiality;

Following instructions & procedures;

Acceptable communication skills.

Application Guideline:

Email applications will not be accepted;

Preference will be given to members of under-represented designated groups.

Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.

FlySafair reserves the right:

Not to proceed with this vacancy;

To appoint the selected candidates based on its operational requirements.

Closing Date: 16 July 2025

 

 

CLICK HERE TO APPLY

UPWID ONLINE LEARNERSHIP OPPORTUNITY 

 

 

Are you looking for a learnership? Here’s your chance!

Join a 12-month learnership and get a R400 stipend per month — plus, you’ll qualify for UIF benefits! 

 

Important:

On the UIF system it will show that you earn R4500 — don’t stress! It’s just to increase your UIF contributions for your benefit. All assignments are done online too!

 

Required Documents: 

Certified ID Copy

Matric Certificate

Proof of Bank Account

Proof of Residence

Proof of Disability (only if applicable)

Don’t miss out — opportunity knocks ONCE!

 

 

CLICK HERE TO APPLY

Housing Development Agency HDA is hiring Administrative Assistant Office CEO

 

 

The Housing Development Agency (HDA) is seeking qualified candidates for a six-month fixed-term contract position as Administrative Assistant to the CEO, based at the Head Office in Johannesburg, Gauteng.

Position: Temporary Administrative Assistant

Remuneration Package: R19 500 per month (all-inclusive package)

Location: Head office, Johannesburg

Reporting Line: Senior Officer: Executive Officer

Reference: HDA AA01

Main Purpose: To provide support to the Senior Officer – Executive Committee to carry out general administrative duties related to the HDA’s governance.

 

 

Key Performance Areas:

General Administration

Provide support for projects and other work initiated by the CEO, HDA Executive Committee and the Senior Officer – Executive Committee.

Electronically and manually update Committee files and records, insert attendance registers, notifications, correspondence, and minutes in accordance with established referencing sequences.

Liaise with Heads of Departments, key staff, external committee members, etc, to ensure that actions agreed at meetings have been carried out.

Assist with the coordination of meetings requirements such as meeting venues, IT infrastructures, refreshments, etc.

Assist with processing and monitoring of invoices, travel claims and expense claims for payment.

Coordination of reports to be submitted to the Board and Sub-Committees for all meetings and preparing cover pages to be approved by the CEO.

Manage and coordinate travel requirements for the Office and EXCO members in consultation with EXCO Coordinators and to ensure that travel is aligned with approved travel policies and National treasury guidelines.

Document Management

Oversee the storage and maintenance of existing documents within the Office of the CEO.

Oversee and manage the Office of the CEO document and management (IMIS) system.

Monitor and update stored information and data.

Maintain database of service providers, clients and other key stakeholders on programme and projects.

Support the department in quality management systems implementation and management.

Ensure effective and efficient document movement and tracking for approvals between departments.

Financial Planning and Management

Assist with monitoring departmental spending of ongoing projects against the budget.

Assist with management of the department procurement and related requirements.

Manage the submission of invoices to finance department and ensure invoices are paid on time.

Ensure compliance and adherence to HDA procurement processes both internally and externally.

Qualifications and Experience:

Grade 12 or similar qualification.

Post-matric qualification will be an added advantage.

Relevant experience in administration and coordination.

Competent in Ms Office Package (Word, Excel, PowerPoint, Outlook)

Ability to communicate effectively.

Operate independently, delivering high-quality results, accuracy and attention to detail.

Closing date for applications is 4 July 2025.

When submitting your application for a position, please adhere to the following:

CVs received after the closing date will NOT be considered.

The Job Title and Reference number for the relevant position must appear in the subject line of your application.

The CV must be in PDF format.

Copies of all qualifications must be provided.

Copy of identity document must be provided.

Two contactable references must be provided.

 

How To Apply

To submit your application, please send an email HDARecruitCEO@thehda.co.za.

Kindly take note if you have not been contacted within twenty-one (21) working days of the closing date; please consider your application unsuccessful. Should you not comply with the above requirements your application will NOT be considered.

 

Conditions of service: The HDA is an equal opportunity employer, Appointments will be made in accordance with the HDA Employment Equity policy, The HDA reserves the right not to make an appointment. We thank all applicants for their interest.

Communication will be conducted with short-listed applicants only.

The HDA operates in accordance with the Protection of Personal Information Act 3 of 2013 (“POPI Act”), and by submitting your personal information to the HDA (by way of application and/or providing any other documentation as may be required during the recruitment process), you agree that the HDA may utilise and process your personal information in accordance with the POPI Act.

Careers at SPARK Schools

 

Our vision is “South Africa leads global education”.

SPARK Schools has a culture of collaboration, because getting South Africa to lead global education takes a team effort. We are innovators who strive for excellence through persistence and a sense of urgency to achieve SPARK Schools’ vision, mission and social transformational objectives. Our work environment is vibrant/cheerful, fast-paced/dynamic, engaging/stimulating, tech-enabled and data driven

 

 

OUR STORY

SPARK Schools is a network of private schools offering affordable, globally competitive education.

SPARK Schools was co-founded by  Stacey Brewer and Ryan Harrison in 2012.  Concerned by the state of South African education they committed to finding a solution. They believed that an innovative approach could disrupt the crisis in South African education and dedicated themselves to creating a new model that would provide access to high-quality education at an affordable cost.

 

SPARK Ferndale, the first school in the SPARK Schools network, opened in 2013 in Johannesburg, Gauteng. Since then, the network has expanded to serve over 15,000 SPARK Scholars at 26 schools across Gauteng and The Western Cape. We are committed to opening new schools across the country every year because we believe that South African parents and children deserve access to an excellent education.

CLICK HERE TO APPLY FOR SCHOOL VACANCIES