Job Details
Assistant Officer: Social Support (post level 13) (Job ID: 5616)
Organizational Unit
University of the Free State -> Student Affairs
Contract Type
Occupational Level
Qwaqwa Campus – Qwaqwa, FS ZA (Primary)
Closing Date



KINDLY TAKE NOTE: Applications may only be submitted online through the official UFS vacancy website: – Applications submitted through any other platform will not be considered.


Duties and responsibilities:
• Attend to all social support-related queries from staff and students.
• Attend to all telephonic calls.
• Greet and receive clients and visitors.
• Manage all email inquiries, respond, and be responsible for follow-ups.
• Manage social support information and keep records of all student cases and updates.
• The first point of contact for student requests and refers accordingly.
• Administrate all social support committees, task teams, and meetings.
• Controls the stock register of social support supplies.
• Draft reports, create spreadsheets and update reports.
• Arrange travel and accommodation when required.
• Manage the compliance check of all sponsorship requests.
• Support and provide guidance to students making a sponsorship application.
• Estimate costs involved for the event or request for sponsorship.
• Process and create Requisitions for issuing Purchase Orders.


• Receive and approve invoices for payments of service providers.
• Create and process Travel Authorizations and Cash Advances for students travelling.
• Facilitate journal transfers for institutional service providers.
• Manage and keep a record of all expenses, invoices, POs, approvals, and motivations.
• Administer bereavement-related expenses.
• Order office supplies.
• Compile monthly, quarterly, and yearly financial reports.
• Generate cost centre reports and check weekly /Monthly.
• Provide administrative and financial administration support for projects, including institutional social support.
• Keep projects on track, reminders on delegated tasks to the team.


Inherent Job Requirements:
• Grade 12 or National Vocational Certificate on NQF level 4.


• Eligible to obtain a driver’s license within one year.
• A relevant post-school qualification, i.e., National Diploma in Office Administration on NQF level 6, or higher.
• Relevant working experience in the portfolio or related to the duties and responsibilities.



Key Competencies Required:
• Results-oriented:
– The ability to cope with a frequently changing environment and to adapt to evolving situations.
– The ability to stick with tasks, not give up, and overcome obstacles in completing one’s task.

• Strategic thinking:
– The ability to focus on details, work towards perfection, and approach work in a neat and organised manner.
– The ability to plan work and to follow plans.
• Business Acumen:
​​​​​​​- The ability to adhere to rules and strictly follow work regulations.
– Proficient in using MS Office.
• Leading:
– The ability to maintain high levels of personal motivation, energy and enthusiasm.
– The ability to be cooperative with others, display a good-natured attitude and encourage people to work together.


Required Documents

Please ensure that all relevant documentation is attached to your application.
• A detailed curriculum vitae and cover letter.
• Copies of qualifications (please provide the SAQA accreditation in the case of foreign qualifications).
• A copy of your identity document (ID or passport in the case of foreign nationals).
• Proof of registration with a Professional Body (if applicable).
• A copy of your driver’s license (if applicable).
• Confirmation of employment from current employer / last employer if unemployed (only applicable to external applicants).


Assumption of duties:
01 March 2024 or as soon as possible thereafter.

Closing date:
02 February 2024.


The annual remuneration package, including benefits is R 211,391.43 – R 354,408.50 per annum, depending on the budget available for the position, relevant work experience and qualifications.


For enquiries, please feel free to contact 051 401 9810 or email or Additionally, kindly contact 051 401 9814/ 9813/ 9848/ 7659 for assistance.


The UFS is a designated employer and is committed to the pursuit of excellence, diversity, and redress in achieving its equity targets in accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets. Preference will be given to candidates from the under-represented designated groups including candidates with disabilities. Our Employment Equity Policy is available at: EEA13_EE Plan UFS 1 March 2022 (003).pdf

The University processes personal information in line with its obligations under the Protection of Personal Information Act (POPIA) and any personal information provided to the University will be treated as confidential and processed in accordance with the rights provided to data subjects under POPIA.


The University reserves the right not to fill the post. The UFS will only consider applications of candidates who meet all the inherent requirements of the position. Applications that are incomplete will not be considered. Communication will be limited to shortlisted candidates only. Should you not be contacted within six weeks of the closing date for applications, you may assume that your application was unsuccessful.


The UFS will only consider applications of candidates who meet all the inherent requirements of the position.
Additional Information
Job ID 5616_Assistant Officer_Social Support_Student Affairs_Qwaqwa Campus




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