Administrative Assistant (Document Services) X4

Division:  Operations

Reference No:  5315

Location:  South Africa

Employment Type:  Fixed Term Contract

Disability (EE targeted role):  Yes

T.A.S.K Grade:  06

Job Posting Salary:  R244,732.00

Job Posting End Date:  11 Feb 2025

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

Main purpose of role: To provide an efficient and effective documents management service.

Key Performance Areas

Process incoming / outgoing mail and mail batching

•  Receive, register and stamp incoming correspondence.
  •    Hand documents for scanning.
  •    Ensure efficient and timely delivery of mail within the RAF.
  •    Separate incoming documents and faxes and sort according to destination.
  •    Ensure files, correspondence and all other documentation is filed according to established policy and procedure.
  •    Prepare outgoing mail for posting.
  •    Ensure that outgoing mail is correctly priced and franked.
  •    Record details of all registered mail and Docex Tracker mail.
  •    Declare monies received and capture in register
  •    Prepare bulk mailing. 
  •    Check addresses and ensure Docex is sent to Docex, Normal and Registered mail to the Post Office.

Perform a range of correspondence Management responsibilities 

•  Perform scanning & indexing.
  •    Check that all mail has been verified before scanning belongs to the Junior Officer Level or above.  
  •    Ensure that the copying and binding machines are maintained in working order.
  •    Monitor and make sure that requests for copying or binding are executed efficiently and timeously.
  •    Ensure quality of copying and binding.
  •    Belongs to the Junior Officer Level or above. Messenger’s responsibility.
  •    Archiving assistant’s responsibility. 
  •    Ensure that mail and files are validated and prepared before scanning. 
  •    Sort documents according to document class and insert separator pages between classes.
  •    Ensure that all scanned mail and files are indexed and successfully released to Share Point.
  •    Receive, stamp, sort, identify, scan and capture writs and summons.
  •    Check documents and contact attorneys for further information or reference numbers.
  •    Capture documents in register.
  •    Insure items if necessary.

Perform Banking Indemnity Form (BIF) processing.

•  Capture and verify information recorded on the BIF.
  •    Liaise with stakeholders. 
  •    Contribute to Ensuring that claimants and suppliers are paid timeously by meeting turnaround times…
  •    Ensure that critical timeframes is adhered to.
  •    Minimize the risk of fraud exposure.
  •    Adhere to BIF rules and SOP’s to ensure compliance

Render maintenance of Correspondence Management Infrastructure, equipment’s and material

•  Report that all mailroom-related equipment is serviced and in good working condition at all times.
  •    Report on the maintenance of the franking machine in terms of technical maintenance and the loading of money. Belongs to the Admin Officer or senior Officer Level.
  •    Paste the registered mail tracking stickers. Belongs to the Admin officer or senior Officer Level.
  •    Perform searches and or retrieve documents from Share Point / MOSS.
  •    Highlight areas of problems and make recommendations to Line management.

Competencies

Behavioural competencies 

•   Personal Mastery
  •    Emotional Wisdom
  •    Ethics and Governance
  •    Customer orientation and customer focus

Technical Competencies 

•  Communication skills.
  •    Planning & organisational. 
  •    Computer literacy.
  •    Team work.
  •    Diversity awareness.
  •    Integrity.
  •    Analytical thinking
• Required minimum education/training

•  NQF 4 (Matric or Grade 12) qualification.

Required minimum work experience

•  Relevant 1 year experience in an administrative environment.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Customer Service Agent: Check-in/Boarding/Arrival/Baggage

DETAILS

Closing Date

2025/02/07

Reference Number

SAA250201-5

Job TitleCustomer Service Agent: Check-in/Boarding/Arrival/Baggage

Division Operations Business Unit Domestic Airport Operations

Job Type Permanent

Location – Country South Africa

Job Purpose

The incumbent is responsible to provide an excellent quality service to customers in respect of passenger handling services.

The incumbent will perform a wide variety of duties at departures, boarding gates, arrivals, baggage; including the verification of travel documents and assisting special need passengers and premium passengers within the airport environment. 

Principal Accountabilities

Demonstrates an understanding of the departmental strategy and plan relevant to own work outputs

Implements department strategy within own area of responsibility

Provides recommendations to support the implementation of the departmental strategy and plan

Contributes to the budget management and containment of costs

Applies cost saving initiatives continuously

Provides recommendations on profitability

Correct charging of excess baggage

Contribute towards cost reduction by performing role efficiently and identifying opportunities for improvement

Utilises resources in area of responsibility/ own area of work in a time and cost-effective manner

Utilises technology to enhance internal and external customer expectations

Executes work outputs according to customer requirements

Adheres to Governance and Risk Management policies, processes and systems

Delivers on regular, irregular and timeous reporting of information to key stakeholders

Participates in continuous optimisation programmes, projects and initiatives

Promote Airline’s customer service principles through upholding a high standard of professionalism, efficiency, consistency and personalisation when dealing with customers

Assist unaccompanied minors, elders and disabled passengers to ensure that their special needs are addressed accordingly

Assist in dealing with any problems such as keeping passengers informed of any delays, disruptions and denied boarding

Provide general information to customers and travel agents

Assist passengers as needed through arrival and check-in processes

Assist customers with general enquiries or directions as required

Interact with customer throughout the transaction to alleviate fear and build trust

Perform any duties assigned by superiors in line with company objectives

Check baggage, monitor carry-on baggage for size and quantity, and assign seats

Inspect and verify passenger documentation, ensuring that passengers have the correct documentation for travel

Perform all duties pertaining to passenger and baggage check-in, boarding of flights and charging excess baggage charges based on piece concept

Liaise with various work groups to resolve any challenges

Work on special projects if required

Meet and assist passengers on arrival

Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seat assignments

Handle denied boarding situations by soliciting volunteers and communicating situation effectively to involuntary denied boarding customers

Direct customers and provide clear and concise information regarding flight delays, cancellations, denied boarding situations

Manage queues and self-service check-in

Ensure proper control of on-board hand baggage at check in and at boarding gates

Assist and ensure the correct handling of mishandled baggage, pilfered and damaged baggage

Keep detailed report regarding mishandled and damaged baggage

Ensure the highest level of passenger safety and care in all aspects of duty

Comply with service standards and standard operating procedures to ensure passengers are handled in a friendly and efficient manner at all times

Make public announcements as required

Produce all required, work-related documentation

Ensure compliance with CAA, Airline and airport regulations

Ensure all regulatory training is current

Ensure baggage reconciliation is done for each flight and updating statistical data

Clearing of all stock at check in counters and boarding gates after duties

Demonstrates an understanding of company policies and processes relevant to people management

Adheres to people processes and plans to deliver on organisational objectives

Participates in development initiatives to maximise own and department’s productivity

Embraces change initiatives in line with the vision and strategic direction of the Airline

Demonstrates willingness to enhance own skills and share same with immediate team members

Lives and role models the Airline’s values

Contribute towards department capacity to enable achievement of department objectives

Identify opportunities for improvement within sphere of control

Contribute to talent development (self) through acknowledged learning experiences, courses, reading and researching

Qualifications & Experience

Grade 12 (Matric) or equivalent at NQF level 4

A 3-year diploma in a Travel and Tourism or relevant field will be an advantage

Experience derived from customer service environment will be an advantage

Passenger Handling and Amadeus CM essential

Knowledge and Skills

Customer Service standards

Passenger Handling

Amadeus Altea Customer Management (CM)

Dangerous Goods Handling

Baggage Management System

World Tracer System

Baggage Reconciliation System (BRS)

Star Alliance Requirements

Verification of Travel Documents

Amadeus Auto Document Check (ADC)

Passenger Disruption Handling (IRROPs)

Safety Management System (SMS)

Station Emergency Response Plan (SERP)

Excellent communication (verbal and written) skills

Moderate to high computer proficiency

Problem solving skills

Effective time management

Information processing skills

Attributes

Technical Expertise

Stakeholder Relationships

Flexibility and Adaptability

Drives Results

Organisational Awareness

Ethics and Integrity

Collaboration

Additional Information

SAA is using an online recruitment tool. Applicants are required to complete an individual registration profile capturing essential personal and career selection criteria. Applicants must please note that they only need to complete the online registration once and thereafter they can update their online profiles as and when necessary. 

PLEASE NOTE: The onus are on applicants to ensure all mandatory fields are completed. Incomplete online profiles will be disqualified from the application process. Online profiles are used for screening and shortlisting purposes. A CV is only for verification and record keeping purposes. Applicants need to ensure that their online profiles are completed with correct and current information. Incomplete sections can disqualify applicants from the screening and selection process. 

This applies to all internal and external applicants.

CLICK HERE TO APPLY                                                       

Human Resources Administrative Clerk

Functional area: Human Resources

Onsite or Remote: Onsite

Primary Skills: Problem-solving,Time Management,Analytical Thinkin

Country/Region: ZA

Location: South Africa

Company name: AARD Mining Equipment (PTY) Ltd

Are you ready?

About Epiroc

Epiroc is a multinational company with a presence in 150 countries, which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world-class after-sales services and solutions for automation, digitalization and electrification.

Life at Epiroc

By joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment and innovation.

The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries.

Our culture is characterized by care for work-life balance, professional development, global professional opportunities, and an epic benefits package.

Mission: At Epiroc, our mission is to foster an environment of productivity and effectiveness across all levels of our organization. The HR Admin Clerk plays a crucial role in achieving this by performing a wide range of clerical duties that support the HR department and the company at large. This includes answering phones, organizing files, and managing critical documents.

This is a highly administrative role requiring a focused and detail-oriented individual. The position is a 6-month contract aimed at ensuring the smooth transition of a heavily paper-based environment to a new, efficient paperless system. Maturity and accuracy are non-negotiables for this role.

The successful candidate will exhibit strong organizational skills to maintain an orderly workspace, ensuring the efficient and high-quality completion of administrative tasks. Effective verbal and written communication, along with strong teamwork skills, are essential for collaborating on various administrative projects. 

Attention to detail, time management, and organizational skills are vital for maintaining accurate employee records and assisting with HR-related activities. By bringing administrative excellence and a keen eye for detail, the HR Admin Clerk will significantly contribute to the smooth operation and success of Epiroc.

Key Responsibilities:

Strong administrative skills to complete tasks efficiently and to a high standard. Responsibilities include filing paperwork and maintaining employee records in compliance with BECA requirements.

Assist in gathering records for audits and/or inspections.

Maintain records of internal training, manage training bookings, issue required documentation, and prepare and process quotations and invoices.

Utilize data entry skills to record information quickly and accurately.

Verify payroll documentation for correctness and authorized signatures before submission to the HR Business Partner and/or Manager.

Take minutes of all HR-related meetings.

Provide administrative support to the HR team and contribute to the implementation of the HR strategic plan and initiatives.

Assist the HR team in completing the integration process

Competences, Skills & Experience:

Strong organizational and time management skills.

Excellent verbal and written communication abilities.

Proven ability to maintain confidentiality and handle sensitive information with discretion.

 Effective teamwork and collaboration skills, with the ability to work well with all levels of employees.

Outstanding communication, organizational, and interpersonal skills.

Demonstrated ability to maintain a high degree of confidentiality and manage sensitive information appropriately.

Qualifications:

A grade 12 certificate with relevant experience in an administrative environment.

A tertiary qualification will be an advantage.

Proficient in Microsoft Office, including Word, Excel, and PowerPoint

Closing Date: 13 February 2025

Epiroc is committed to protecting your privacy and ensuring we maintain a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal/identifiable information e.g., photo, ID number, address, date of birth from your application.

Epiroc is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epirocgroup.com.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn’t just a goal but a part of our values and way of working. This is how we do business for a sustainable future.  Learn more at www.epiroc.com

Waste Plan is hiring a Human Resources Officer

2024-11-18 – 2025-02-06

PERMANENT

PTA000005

HUMAN RESOURCES

Gauteng, Tshwane (Pretoria)

(Market related)

We are seeking a dynamic Human Resources Officer to drive employee engagement and enhance HR processes within our organization. The ideal candidate must have strong leadership skills, possess initiative and must be self-motivated.

Job Summary

Keep all personnel HR administration and files up to date and support and advise the management or staff members about HR related requests. To provide HR support to management and staff and assist with the implementation of HR policies and procedures within the company. Advise, assist and support the various departments within the company on HR related matters.

Responsibilities

Prepare payroll documents for all staff members

Ensure accurate and complete documenting of attendance register working hours including the overtime hours, allowance of night shifts and all other particulars

Manage the KWMF payroll and administration

Ensure accurate and complete documenting of leave and sick notes

Ensure all information of new employees is submitted to payroll administration including take on sheets and any other relevant documentation

Ensure that all EPWP reports are submitted to the City of Tshwane

Personnel Administration

Ensure that in conjunction with the Training Manager that a record of all inductions on new personnel is carried out by the relevant departments in order to ensure that they are effective in their appointed positions

Assist and report on every injury on duty

Oversee the processing of all WCA claims and ensure that the cycle is completed and the company has submitted all documentation in order for claims to be finalised

Ensure that the personnel filing system and all other HR records are maintained and updated as per the company standard

Ensure that all documentation for new employees is completed correctly and filed accordingly

Process and manage the leave applications and records of all personnel and ensure that the information is sent to payroll at the appointed time each month

Provide administrative support to the National HR Manager, as well as the HR departments of the different regions where applicable and where necessary

Assist and resolve payroll queries in conjunction with line managers

Attend to confirmation of employment enquiries in line with the Protection of Personal Information Act

Ensure that the organogram for each region is up to date and accurate

Employee Relations

Advise and assist line management and staff on the procedures and guidelines of the code of conduct and company policies

Provide advice and support to all staff, management and supervisors on HR related queries and issues

Ensure that staff and line management are aware of the company values and that these values are incorporated into the day-to-day operations of the company

Ensure that the company values are upheld and where there is any discrepancy between management conduct and the company’s values, that this is reported to the National HR Manager

Schedule disciplinary hearings

Manage all documentation with regards to the filing and record keeping of notifications and outcomes of disciplinary hearings and ensure that the relevant manager carries out the procedure with regards to the notifications and outcomes

Investigate, facilitate and chair all grievance proceedings

Compliance

Ensure that the management and staff adhere to all legislation regarding the Basic Conditions of Employment Act, Labour Relations Act, Employment Equity Act, Skills Development Act as well as any other applicable legislation

Ensure that management and staff have access to all the company policies and that all procedures and practices within the company are in line with policy guidelines

To report to the National HR Manager on compliance gaps within the company, including anything that could pose potential financial or legal risk to the company

Recruitment and Selection

To ensure that recruitment and selection procedures are in line with the company’s policy on recruitment and selection

To assist with the arrangement of interviews, the interviewing of candidates, and providing feedback to candidates

Ensure that adverts, interviews and scoring is recorded and kept on file

Ensure that the recruitment process supports the company’s EE plan

Requirements

Grade 12 and HR related diploma/ degree

Minimum 5 years working experience in the HR field

Knowledge of the relevant South African labour legislation

High proficiency in Microsoft Office

Valid code 8 driver’s license

Must be well presented, professional and have excellent communication skills

Employment will be implemented in accordance with the Employment Equity Act.

Only Applicants considered for the role will be contacted.

Closing date: 06th February 2025

Should you wish to apply, please follow the online application process.

Mediclinc is hirin a Filing Clerk

Mediclinic Constantiaberg | Plumstead, Cape Town | South Africa 

Closing date: 06/02/2025  

Recruiter name: Nontombi Ncediwe  

Reference number: 57604  

Workplace Type: On-site

Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To ensure accurate filing of all information relating to patient and hospital in order to ensure quick and effective operational and administrative functioning of the organisation.

KEY RESPONSIBILITY AREAS

Maintain accurate patient records

Keep filing system up to date

Maintain best practice of record keeping, and administrative support (with reference to patient confidentiality)

Managing of stock levels and ordering of stationery for Patient admin department

REQUIRED EDUCATION

ESSENTIAL EDUCATION: Grade 12 or equivalent

DESIRED EDUCATION:None 

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE: None 

DESIRED EXPERIENCE: None 

REQUIRED JOB SKILLS AND KNOWLEDGE

Computer literate (Microsoft Office)

Interrelations between business processes

Regulatory requirements (storage and destruction of records)

General filing

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

Join our Talent Community

Become a part of our Talent Community and we will get in touch with you as soon as there is a relevant opening that fits your skills, interests and experience.

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Durban University Of Technology is hiring a Student Library Assistant  

Job Details

Division

Teaching & Learning

Business Unit

Library Services

Minimum experience

Entry Level

Company primary industry

Education Management

Job functional area

Education

EE Status

Only open to EE candidates

Job Description

Student Library Assistant: Circulation

DBN and PMB

Student Library Assistant: Library Information Technology

Riverside

Educational Requirement

Currently registered students from 3rd year and above

Preference

Preference will be given to candidates that are registered for the Library & Information Studies and post-graduate programs.

Knowledge

Computer library system (s) e.g. FOLIO, Symphony, etc

Special Requirements

Availability during the after-hours including weekends.

Communication skills – verbal

Customer Service Orientation

Strong interpersonal skills with ability to respond constructively in a conflict situation.

Physical stamina and high level of mobility

Summary of Duties

To assist with all circulation with all the circulation related duties

To assist with all the basic IT related queries.

To assist with the basic post-graduate information support queries and assist in the research commons.

To provide basic information services and directional queries

To do shelving and shelf-reading

Period of appointment

10 February to 19 December 2025

Salary: R80 per hour

Contact Person: Mr Sugen Patchappan, Tel: 031 373 2600

Submit the application (cover letter indicating campus preference, DBN or Pmb, CV with certified copies of certificate and ID) via the email to sugenp@dut.ac.za or alternatively

Hand deliver to Steve Biko Campus, Gate 2 Tromso Building 3rd Floor or Indumiso Administration Building (Human Resources Department)

PPC Cement is hiring Clerk Creditors

DETAILS

Closing Date

2025/02/12

Reference Number

PPC250129-2

Job Title Clerk Creditors

Job Category Finance

Job Type Permanent

Business Unit Materials BU

Department Finance

Location – CountrySouth Africa

Job Advert Summary

The Accounts Payable Administrator/Clerk is a crucial role as it is responsible for managing and processing all transactions related to expenses and vendor payments. Also liaising externally with suppliers to resolve queries and with internal user departments on queries.

Minimum Requirements

Matric / Grade 12 with Mathematics and Accounting

Bookkeeping Diploma

2-3 years of experience in Accounts Payable or Accounting.

Must be computer literate – particularly Excel

Experience in SAP ERP / SAGE Evolution.

Understand age analysis of accounts and understand general ledger structures.

Ability to work under pressure, multitask and prioritise.

Problem solving skills.

Excellent time management and organisational skills.

Attention to detail and high level of accuracy.

Excellent communication skills on all levels.

Driver’s license

Duties and Responsibilities

Accurate capturing of invoices and ensure accurate three-way matching is achieved.

Ensure copies invoices are loaded on SAP.

Check Invoices to ensure they compliant with VAT regulations.

Proactively source invoices from key suppliers to avoid termination of services. e.g. municipal accounts.

Proper documentation and reasonable allocation of costs.

Reconciling creditors statements and processing and controlling creditors payments.

Investigation of long outstanding reconciling items on Supplier Reconciliation.

Filing and archiving of records for easy retrieval.

Verifying and processing creditors documentation.

Liaise externally with suppliers to resolve queries.

Liaise with internal user departments on queries.

Proper authorisation of invoices in accordance with levels of authority and accurate allocation to Supplier & General Ledger Accurately process invoices in Accounts Payable and post batches daily.

Sending Remittance Advices to supplier after completion of the Payment Run.